• Competitive
  • Wilmington, DE, USA
  • Permanent, Full time
  • Citi-US
  • 2019-01-16

Branded Cards Risk Governance & Control Manager

Branded Cards Risk Governance & Control Manager

  • Primary Location: United States,Delaware,Wilmington
  • Other Location: United States,Texas,Irving
  • Education: Bachelor's Degree
  • Job Function: Risk Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 18070475


Position Summary Branded Cards North America (N.A.) is the market leader in the credit card industry. With a pre-eminent global brand and distribution, Branded Cards N.A. maintains its leadership position by delivers industry-leading products, advanced services and payment systems that address clients' evolving needs. 
Integral to Citi Cards' success is the introduction of innovative products and solutions through strong partnerships and dedicated employees who are committed to excellence. Attracting market-leading talent is a priority at Citi Cards N.A., and the combination of financial strength and broad product scope provides rewarding opportunities for outstanding professionals to excel in a dynamic organization.
The Risk Governance & Control Manger will drive and lead all project/initiative requests submitted by all Branded Cards Risk Management teams as well as by businesses that utilize/leverage risk technologies.  This role requires a keen understanding of the Citi Cards Branded Cards risk business as well as practical experience with project management tools.  Ensures all project documents submitted are clear & concise, contain comprehensive summary of risk and are in compliance with Local and Global Consumer Credit/Fraud & Collection Risk policies and procedures.

Key Responsibilities
The Branded Cards Risk Governance & Control Manager responsibilities include:
  • Effectively lead multiple policy change implementation projects while providing end to end support within the Risk Management Organization
  • Development of business requirements to implement business policy change request
  • Develop Test plan to ensure that testing validates intent of business policy change
  • Provide weekly detailed reporting with regards to multiple projects
  • Setting deliverables and goals for multiple business peers on various business projects
  • Responsible for updating appropriate Operations Procedures to ensure alignment with Credit Policy changes.


  • 5+ years of project management or relevant leadership work history
  • Bachelor's degree or equivalent experience required
  • Thorough understanding of Consumer Credit Life Cycle
  • Strong analytical & leadership skills
  • Strong written & oral communication skills
  • Ability to manage multiple projects
  • Proven leadership skills
  • Intermediate skills in all Microsoft applications (word,powerpoint, excel, visio,)