Manager, Internal/External Communications Manager, Internal/External Communications …

S&P Global
in Washington D.C., DC, United States
Permanent, Full time
Be the first to apply
S&P Global
in Washington D.C., DC, United States
Permanent, Full time
Be the first to apply
Manager, Internal/External Communications
Grade: 10 (for internal use only)

The Impact:
S&P Global is seeking an experienced and innovative communicator to join the S&P global Ratings Communications team as Communications Manager. In this role, you will be responsible for a robust mix of internal communications, external communications, and operational excellence/project management across this dynamic and global team. You will connect our people to our purpose by bringing our divisional and functional strategies to life, communicating about our business objectives, and elevating the employee experience. You will build communication materials in support of functional initiatives, change communications, providing editorial and writing support. You will also have opportunity to work on broader communication programs and projects within the Communications team. You will work across various teams of analysts and thought leaders as we continue to drive press media coverage externally.

You will report to the Senior Director of Communications and will work as an integral member of the Ratings Communications team. You will support to the global implementation of communication initiatives at scale. You will bring forward strong planning, organizational, project management, and problem-solving skills to elevate the team and advance in our capabilities. You are a passionate, innovative, and critical thinker, always looking for exciting, creative ways to get the right message, to the right person, at the right time and through the right channel.

This role has many growth opportunities and visibility to a wide range of global initiatives that requires collaboration across global teams.

  • Supporting and, in some cases, leading communication initiatives for various functions within S&P Global Ratings
  • Engages with stakeholders at multiple levels of the organization, from entry level employees and managers to senior functional leaders
  • Develop internal communications plans and content with clear, tailored narratives to engage target audience
  • Provide hands-on support for functional communications, creating communication plans, producing, and publishing content across multiple channels
  • Engage regularly across stakeholder groups and social media channels to advance organizational brand and reputation
  • Manages communication initiatives from beginning to end, including - writing a wide array of content for the intranet, blogs, drafting functional leader messages, talking points and proofreading
  • Formulate ideas and helps convey conceptual ideas to junior staff while implementing concrete action items
  • Manages events including functional town halls, leadership meetings and offsites
  • Engage with global studios team for video and digital content production in partnership with key stakeholders
  • Partner with regional communications counterparts, to bring in local knowledge/nuances and ensure functional communication plans are executed flawlessly
  • Collaborate with External Communications teams to identify/align with market trends that may impact or influence internal communication programs
  • Bachelor's degree with emphasis in Communications, Journalism, English, Business, Finance, or related fields
  • 5-7 of experience working in a Corporate environment or Corporate Communications department, preferably in the financial industry and within a regulated business
  • Knowledge of corporate employee communications tactics and execution
  • Ability to effectively partner with direct management and team members and work well with all levels of employees
  • Excellent organizational skills with ability to multi-task and prioritize high volume, high priority initiatives
  • Ability to work independently and collaboratively with limited supervision and guidance
  • Strong planning, organizational, project management, and problem-solving skills
  • Ability to self-direct with minimal supervision, problem-solve, demonstrate judgement, and work well under pressure
  • Willingness to jump in on an array of projects as requested; eager to learn new skills
  • Flexible and adaptable, able to react quickly to changing requirements and new challenges
  • Attention to details
  • Excellent writing, editing and presentation skills
  • Ability to convey subtle, technical, or complex messages in writing
Critical experiences:
  • Experience supporting organizational change and communication projects, preferably in a fast-moving matrixed organization
  • Demonstrated experience developing functional/departmental level communications in a variety of formats (e.g., blogs, email, presentations, etc.)
  • Demonstrated proficiency in developing concise, well-organized written materials to communicate concepts effectively
  • Proven track record of cross-functional partnership and relationship management
  • Experience project managing various initiatives and communications programs
  • Experience working collaboratively in a matrixed or large organization, has acute awareness of business problems and can tailor communications to meet the needs of the business
  • Demonstrated ability to champion new ideas and approaches, and influence outcomes
About S&P Global Ratings
S&P Global Ratings is the world's leading provider of independent credit ratings. Our ratings are essential to driving growth, providing transparency and helping educate market participants so they can make decisions with confidence. We have more than 1 million credit ratings outstanding on government, corporate, financial sector and structured finance entities and securities. We offer an independent view of the market built on a unique combination of broad perspective and local insight. We provide our opinions and research about relative credit risk; market participants gain independent information to help support the growth of transparent, liquid debt markets worldwide.

S&P Global Ratings is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit

Compensation/Benefits Information (US Applicants Only):
S&P Global states that the anticipated base salary range for this position is $55,900 to $127,700 . Base salary ranges may vary by geographic location.

In addition to base compensation, this role is eligible for an annual incentive plan.

This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit .

S&P Global has a Securities Disclosure and Trading Policy ("the Policy") that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policy's requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy.

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only:
The EEO is the Law Poster describes discrimination protections under federal law.


20 - Professional (EEO-2 Job Categories-United States of America), CMCOAF202.1 - Middle Professional Tier I (EEO Job Group)

Job ID: 266652
Posted On: 2021-10-11
Location: New York, New York, United States
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