Client Engagement Manager, Associate - Aladdin Business

  • Not Specified
  • Washington D.C., DC, USA
  • Permanent, Full time
  • BlackRock
  • 15 Oct 18

BlackRock helps investors build better financial futures. As a fiduciary to our clients, we provide the investment and technology solutions they need when planning for their most important goals. As of June 30, 2018, the firm managed approximately $6.3 trillion in assets on behalf of

BlackRock helps investors build better financial futures. As a fiduciary to our clients, we provide the investment and technology solutions they need when planning for their most important goals. As of June 30, 2018, the firm managed approximately $6.3 trillion in assets on behalf of investors worldwide. For additional information on BlackRock, please visit www.blackrock.com | Twitter: @blackrock | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com/company/blackrock.

Job Description:

The Aladdin Client Engagement (ACE) group manages the partnerships formed with each BlackRock Solutions client and is the trusted advisor, problem solver and business partner to Aladdin clients. They are the key point of contact and are charged with driving, deepening and growing the relationship over time through product and analytics knowledge. The Client Manager is highly focused on understanding the needs and evolving priorities of client organisations and on providing analytical and investment process solutions that leverage the capabilities of the entire BlackRock Solutions organization.

The successful candidate will join BlackRock Solutions (BRS) as a member of the Aladdin Client Engagement team supporting Aladdin Institutional clients. As well as partnering with clients to deliver their change programs, the role of the Client Manager is to ensure they are taking full advantage of Aladdin’s constantly evolving functionality and analytical models, including contributing to the ‘collective intelligence’ that allows Aladdin to continue to be the industry-leading investment management platform.

Are you a highly motivated professional interested in building a career in FinTech? Can you shape and enhance clients’ investment processes? Do you thrive on working with clients to solve complex problems? Can you deliver in a fast-paced environment and demonstrate resilience in the face of challenges? If this sounds like you, then join our Aladdin® business. As a member of one of BlackRock’s fastest growing areas you will have the commercial and client-facing skills to help with a variety of risk management and investment process needs – using cutting edge technology to help some of the largest institutions and investors in the world.

In this role, you will:

•Serve as a trusted advisor to our clients, driving to identify, understand, and solve complex problems

•Own relationships with client teams, including senior management (e.g. Chief Investment Officer)

•Build strong internal relationships within BlackRock Solutions, and the wider BlackRock, in support of your clients

•Develop a deep understanding of your client’s business objectives, and help leverage Aladdin expertise to achieve their organization’s goals

•Provide impactful solutions, combining investment lifecycle expertise with your knowledge of financial markets

•Work closely with Aladdin product managers, developers, and financial modelers to further the value proposition of the Aladdin platform

We have:

•The feel of a start-up with the backing of the world’s largest asset manager

•A dynamic environment where professional growth opportunities abound

•The chance to help clients achieve challenging strategic objectives ranging from streamlining workflows and integrating business lines to designing tailored investment and risk analyses

•An organization that prides itself on delivering a superior user experience

You have:

•A foundational understanding of portfolio analytics and modeling paired with a keen interest in financial markets

•Fixed Income market experience and understanding of capital markets

•A consultative approach to understanding client needs and a passion for solving problems

•Familiarity with buy-side investment management or bank balance sheet management workflows

•Strong interest in technology and an aptitude for learning new systems

•The ability to translate innovative ideas into action

•Emotional ownership, pride in what you do and a strong team ethos

•2-6 years of experience in Financial Technology, Consulting, Commercial Banks or Buy Side firm.

•A willingness to travel and be on site with clients as required

You may have:

•CFA, FRM or other qualifications

•A track record building client relationships

•Direct portfolio management, trading, compliance, or operations experience

•A working knowledge of SQL, UNIX shell, or a modern programming language

Who are our clients?

•Portfolio managers, risk professionals, operations experts, and data analysts at all levels of an organization. The Aladdin platform empowers users from all walks of life to achieve their investment and risk management goals by providing them with direct access to the best in class investment technology, cutting edge risk modelling methods and a dedicated team of service specialists. We pride ourselves on delivering a differentiated service, not software.

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the law, including any applicable fair chance law.