Senior Avaya Engineer / Senior Voice Engineer (Avaya) / Senior Telecom Engineer (Avaya)
Senior Avaya Engineer / Senior Voice Engineer (Avaya) - Denver, CO.
Are you ready to join a team in a global company where you will be an expert of voice communication systems, protocols, design, network planning, switching architecture, telephony, platforms and real-time operating system programs is key in this position? Join Western Union as a Senior Avaya Engineer. Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen. Better requires process discipline and simplification
We'll look to you to Identify and evaluate new technology for updating equipment, adding capabilities and enhancing existing systems. You will plan, design, document, and engineer telephony solutions for projects. You will recommend optimal enterprise communication systems solution to meet business needs. You will be performing on-call and working on telephony tickets.
We need you to have 8+ years of experience in designing or administrating call center environment with demonstrated in-depth Avaya mastery. You will have previous experience working in a very fast paced and dynamic environment with strong background in call center engineering and architecture. You will use your extensive knowledge of call center environment and routing with specific knowledge and experience with Avaya call center applications and routing. You will have hands on experience in nice call recording software and understanding in basic networking (Cisco), firewalls, server (Windows), VMWare, SAN (NetApp)etc., Join us, and let's move money for better
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, martial status, or any other protected category.