People Drive Our Success
Are you enthusiastic, highly motivated, and have a strong work ethic? Would you like to work for a company that is ranked Top 20 on Forbes’ Best Banks in America 2020 list? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for nearly 60 years and persevered through many economic cycles due to our team members’ drive and optimism. Together we can make a difference in the financial future of our communities.
We offer a competitive benefits package and comprehensive training programs so you can focus on your long-term professional career and your next steps at Cathay Bank. Apply today!
What our team members are saying:
Learn more about us at cathaybank.comGENERAL SUMMARY Directly and through subordinates, oversees and sets the direction of the Bank’s Deposit Operations Department. Typically guides all operational segments for the Bank (i.e. wires, check processing, deposit services, lockbox, automated clearing house, electronic network services, government reporting, deposit fraud loss mitigation, legal processing and research, policy and procedure maintenance and publications, and collections).
Customer Service and Risk ManagementProactively partners with customer-facing bankers in Retail Banking and Lending to ensure high-touch customer service and customer experience while balancing risk and compliance requirements. Provides the same level of high quality, responsive, subject matter expertise, and support to internal colleagues/customers/business partners. Administers Bank policies and procedures and ensures compliance with applicable laws and regulations in multiple states.
AutomationProactively identifies and evaluates banking automation opportunities, trends, and strategies to streamline processes and enhance operations efficiencies. With a sense of to operational systems and procedures affecting Deposit Operations. Coordinates urgency, leads the review and makes recommendations of enhancements or changes Information Technology, Information Security and other key business partners major system conversions or updates from an operation’s perspective with and departments.
Leadership Development and Succession PlanningProvides leadership from an operational perspective to a team of employees to ensure seamless integration of mergers and/or acquisitions of other banks or business units. Identifies, attracts, develops, and retains high-caliber and high-potential talent that are capable of meeting the operational demands of a growing institution. Builds a team of leaders and subject matter responsibilities to support succession planning strategies.
DIRECT REPORTSThe incumbent manages the Manager of Wire, Deposit Operations, Branch Operations Administration, and Central Services. ESSENTIAL FUNCTIONS
· Strong organizational, managerial and project management skills.· Excellent leadership skills a must. Excellent interpersonal and verbal and written communication skills. · Able to effectively interact with all Bank departments and levels of management and employees. · Must be innovative and committed to making change, along with providing strategic context/framework for Operations (and any related Bank departments) and able to influence and lead others in implementing those changes. · Must have experience and desire to identify “best practices”, create/improve procedures, policies and practices for the betterment of the Bank. · Must have experience, proven ability, and a sense of urgency to identify and implement automation through technology, that results in efficiencies and/or measurable cost savings
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Cathay Bank is an equal opportunity employer. It is the Bank’s policy to provide equal employment opportunities to all qualified applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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