Senior Director,Onboarding Product ManagerAbout SVB:
Silicon Valley Bank isthe most sought-after financial partner in the global innovation economy. We bring together entrepreneurs, investors,ventures capitalists, and private equity firms to move their bold ideasforward, fast. Our clients define what comes next.
In the past 35 years, we have accumulated more experience with start-ups and high-growth tech thanany other company in the world. In fact,majority of the most compelling Fintech disruptors bank with us. Our clients include: Beyond Meat, Shopify, HelloFresh,Cloudera, and Andreessen Horowitz, just to name a few. We help our clients grow, too. More than half of the innovationcompanies that completed an IPO in the last two years were our clients.
Our accomplishments serve as motivation to continue pushing ourselves andwe are committed to delivering user-centered, high-impact solutions to ourclients. We are looking for creativethinkers who want to challenge the status quo and create a truly seamlessdigital banking experience on a global scale.About the Role:
The Onboarding Credit Product Manager represents the lifeblood forgrowth for SVB and differentiating our digital capabilities from ourcompetition. T his role is responsible for driving a significant aspect of ourdigital transformation strategy. The idealcandidate will:
Possess a strongproduct management background, be steeped in Design Thinking, Lean UX, andagile delivery methodologies, and have a data-driven approach to decisionmaking.
Demonstrate priorexperience in developing seamless end-to-end digital and cross-channelonboarding experiences and ideally have exposure to key elements of commercialcredit onboarding which include:
Integration with rules engines, decision engines, CRM, documentmanager, agent workflow(Appian) and credit workflow solutions.
Demonstrate anability to collaborate with developers and data engineers to define thetechnology infrastructure and data architecture necessary to optimize straightthrough processing while managing credit risk.
Have previousexperience in loan originations and ability to collaborate with Risk,Compliance, Regulatory partners
Be a strategist. Develop and translate our high-levelstrategic vision into product roadmaps.
Be the voice of the user. Understand user needs,identify the problem and market opportunity, ideate solutions, prototype, andvalidate hypotheses.
Be a do-er. Harness the power of a cross-functional team to take a product fromconcept to launch. From creating your product backlog and grooming features, tohardening code and shipping product, you will be empowered to define the futureof your product.
Be a value catalyst. Leverage data to unlock new experiences andnew features that deliver the full potential of SVB to our clients.
Be an agent of change. Explore new approaches, methodologies, andtechnologies in an ever evolving and changing world.
Be passionate. Evangelizeyour products to internal stakeholders and clients.
A Bachelors Degree in science, engineering, orquantitative major that requires structured problem solving
10+ years of Product Management experience inBanking/Financial Services with a focus on loan/credit originations
3+ years direct knowledge and experience withonboarding
Proven ability to lead, build relationships, and workeffectively in cross-functional teams and work with Exec stakeholders
Strong analytical and strategic thinking with abilityto communicate complex concepts in writing or verbally to entry level to Execlevel audiences
Strong understanding and working experience withdesign-thinking best practices to deliver industry-defining digital productsand experiences
Strong knowledge of Agile routines and proven abilityto lead in an Agile working environment