Director, Product Management Lead, Operations Experience Director, Product Management Lead, Operations  …

in San Francisco, CA, United States
Permanent, Full time
Be the first to apply
in San Francisco, CA, United States
Permanent, Full time
Be the first to apply
Director, Product Management Lead, Operations Experience

About this role

Director, Product Management Lead - Operations Experience

San Francisco / New York / Princeton / Boston

This product leadership role in Aladdin Wealth Tech is responsible for setting and implementing the Operations Experience roadmap for BlackRock's Separately Managed Account (SMA) business. We are on a journey to build the industry's leading platform for outsourced personalized portfolios. The SMA Tech team owns the technology footprint of our SMA business, responsible for building, buying, and operating the technology underpinning our ambitions. SMA Tech is a multidisciplinary team of approximately 45 product managers, engineers, UX designers, and QA professionals. This role leads the Operations Experience vertical, leading a team of 2-3 PMs with dedicated engineering teams to developed highly scaled and delightful operational experiences for operations professionals and financial advisors. The role reports directly to the Head of Product for SMA Tech.

We are looking for an outstanding individual with deep experience in the U.S. wealth management or SMA ecosystems, a shown ability to reinvent complex operational processes with technology, and significant depth in the product management field.

About Aladdin Wealth Tech

Aladdin Wealth Tech is BlackRock's technology business serving the global wealth management industry. We bring the best of Aladdin's sophisticated portfolio construction and risk capabilities to the financial advisors, bankers, CIOs, risk managers, and business leaders of leading wealth managers, enabling them to deliver better, more personalized portfolios to their clients and to differentiate and grow their businesses. We are a distributed team of product, client, implementation, and analytics professionals pioneering the next generation of wealthtech capabilities.

Key Responsibilities
  • Set the Operations Experience roadmap. The product director is responsible for primary authorship of the product roadmap for the Operations Experience vertical, including establishing and evangelizing a technology vision.
  • Implement the roadmap. Convert the roadmap into robust specifications and efficiently develop those as enterprise-grade software in close, hands-on partnership with your engineering counterparts.
  • Market expertise. Solid understanding and student of the U.S. wealth management and/or SMA ecosystem. Able to draw on market intel to inform roadmap and technology design decisions.
  • Product Management. Brings a depth of product management experience and a passion for infusing the subject area across the business. Able to author and complete ambitious and achievable roadmaps, to prioritize among competing opportunities, and to drive execution with UX and engineering counterparts.
  • Commercially Oriented. Understand the economics of the wealth market, technology firms, and BlackRock, and able to drive economic decisions in roadmap planning, prioritization, and resource allocation.
  • Technical savvy. Able to envision and craft technically-feasible integrations, leading detailed specification work with our product and engineering teams, and taking into account user experience, operational scale, and implementation cost. Able to engage in substantive debate on technical architecture decisions.
  • Stakeholder management. This role engages directly with the SMA Head of Operations as well as our Portfolio Management, Sales, and L&C teams These teams are our partners. The product director is encouraged to develop positive relationships with senior partners and design and implement the engagement model between the Operations Experience product team and internal partner teams.

Desired Qualifications
  • 8+ years of meaningful experience in wealth management or asset management in product management or technology-centric roles
  • Track record of developing and launching new technology products
  • Proven ability to manage a product management team, including mentoring junior product managers
  • Proven ability to lead a range of internal partners, including senior management
  • Demonstrated ability to synthesize market feedback to drive new product development or new commercial strategies
  • Excellent written and verbal communication skills, including the ability to deliver presentations and communicate up and down the organization
  • Strong interpersonal, problem-solving and planning skills
  • Strong technical abilities with an ability and desire to get in the weeds

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit | | Instagram: @blackrock | Twitter: @blackrock | LinkedIn:

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

We recruit, hire, train, promote, pay, and administer all personnel actions without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law. We interpret these protected statuses broadly to include both the actual status and also any perceptions and assumptions made regarding these statuses.BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.
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