Client Service Representative Client Service Representative …

Costar Group
in San Francisco, CA, United States
Permanent, Full time
Be the first to apply
Competitive
Costar Group
in San Francisco, CA, United States
Permanent, Full time
Be the first to apply
Competitive
Client Service Representative
Client Services Representative US-CA San Francisco/en-US/CoStarCareers/job/US-CA-San-Francisco/Client-Services-Representative_R21313/applyClient Services Representative

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Job Description

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We are looking for a Client Service Representative to join our team in our downtown San Francisco office. In this role, you will provide phone and email client support for our industry-leading marketplaces: BizBuySell and BizQuest. You will also assist with operational and reporting tasks needed to support the business.

As the frontline of the business, you and your team will play a key role in identifying business opportunities and ways to improve our products and enhance the customer experience. To do this, you will collaborate with teammates in all facets of the business most notably Sales, Product Management and Marketing. Through these efforts, you will directly serve a diverse set of customers including franchisors, brokers, advertisers, entrepreneurs, and investors, helping these people succeed.

This position is an exciting opportunity for the right person looking to join a great team serving an exciting, entrepreneurial industry as part of a leading global organization. If you are ready to make a real impact on our company and clients then wed love to talk to you!

Requirements:

  • 1+ years in a client/customer service environment; contact center environment a plus
  • Customer service oriented, patient and able to deal with challenging clients and situations
  • Strong communication skills, both written and verbal
  • Articulate with a pleasant telephone voice
  • Analytical and problem solving abilities to troubleshoot technical issues and find resolutions quickly
  • Highly organized and detail oriented
  • Ability to prioritize and multi-task in a fast-paced environment
  • Team player that is also able to work independently
  • Experience using web-based tools, Microsoft Word & Excel
  • College degree preferred

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing.

*LI-CB

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

Posted 3 Days AgoFull timeR21313

Founded in 1987, CoStar Group, Inc. (Nasdaq:CSGP) is the leading provider of commercial real estate information, analytics and online marketplaces.

CoStar conducts expansive, ongoing research to produce and maintain the largest and most comprehensive database of commercial real estate information. CoStar data powers the $17 trillion world of real estate delivering the sale, lease, property, tenant, contact, reporting and industry information that makes connections happen.  We help our clients make smart investments and decisions.  Eighty-three percent of the nations commercial real estate transactions involve a CoStar subscriber, and the top 95% of the leading 1,000 brokerage firms use CoStar to inform their decisions.

We also help create lasting experiences through our family of marketplaces.  In addition to CoStar, CoStar Group brands and marketplaces include LoopNet, Apartments.com, BizBuySell, and Lands of America collectively attracting more than 25 million monthly unique visitors. The Apartments.com Network is the nations #1 most visited apartment listing network, with 45 million monthly visits, allowing renters to find their perfect homes.  LAND.com connects landowners to their perfect properties, spots and open spaces.  BizBuySell allows small business owners to bring their dreams to life.  And LoopNet connects investors, sellers and brokers with clients who fall in love with their properties. 

Headquartered in Washington, DC, CoStar maintains offices throughout the U.S. and in Europe and Toronto, Canada with a staff of approximately 3,700 worldwide, including the industry's largest professional research organization.

CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable  accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling 1-855-840-1715 or by sending an email to .

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