Claims Specialist Claims Specialist …

Swiss Re Asset Management Inc
in San Francisco, CA, United States
Permanent, Full time
Be the first to apply
Competitive
Swiss Re Asset Management Inc
in San Francisco, CA, United States
Permanent, Full time
Be the first to apply
Competitive
Claims Specialist

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San Francisco, CA, US

Claims Specialist - Property (Los Angeles or San Francisco)

About Swiss Re

Swiss Re Corporate Solutions provides risk transfer solutions to large and mid-sized corporations around the world. Its innovative, highly customized products and standard insurance covers help to make businesses more resilient, while its industry-leading claims service provides additional peace of mind. Swiss Re Corporate Solutions serves clients from over 50 offices worldwide and is backed by the financial strength of the Swiss Re Group.

About the Role:

Are you a Claims Specialist with 5-7 years of Property Claims experience?

We are looking for a Claims Specialist who will be responsible for handling Property and E & S claims while also supporting internal and external customers. You will have 5+ years Property claim handling experience and possess solid coverage, liability, damage investigation, evaluation, negotiation, claims resolution and customer service skills. You will be a proactive claim professional, a strategic thinker and confident decision maker who is organized and can work well both independently and as part of a team. Experience handling shared and layered accounts as well as international business is a plus. We want someone who also has an interest in career development; have good leadership skills, or a desire to further develop such skills. Your main responsibilities will be:

  • Manage a caseload of Property and E&S claims from receipt to final resolution.
  • Direct independent adjusters, appraisers, experts and coverage/defense counsel.
  • Maintain strong customer focus by aggressively and proactively researching issues, providing support and assuring customer satisfaction in a timely fashion.
  • Support Underwriting team needs for claim information and consultation on coverages.
  • Investigate, evaluate and settle claims, applying technical knowledge and people skills to effect fair and prompt claim resolution.
  • Complete detailed reviews of claim-related issues, including coverage, liability and damage and document the claim file appropriately.
  • Set and maintain appropriate and timely indemnity and expense reserves.
  • Travel up to 25% of the time to attend loss site inspections, client/broker meetings, claim settlement meetings, underwriting meetings, etc.
  • Formulate and execute negotiation and resolution strategies. You will also be comfortable interacting directly with Insureds, Brokers, Public Adjusters or attorneys.
  • Comply with all legal and regulatory requirements.

About the Team:

Our team is comprised of 4 separate units with staff geographically situated across the United States and Canada.

The team handles Commercial Property, Engineering, Energy, Specialty and E&S claims both domestically and internationally with a strong emphasis on quality and customer service.

We are a diverse and inclusive team that works well in a collaborative environment while fostering and developing independent thought.

About You:

  • Bachelor's degree or equivalent industry experience.
  • 5-7 years Property claims handling experience.
  • Excellent customer service skills with experience building and maintaining relationships with underwriters, customers, brokers and other internal and external business partners.
  • Ability to successfully deliver the Corporate Solutions Claims Commitment.
  • Superior interpersonal, written & verbal communication skills.
  • Hardworking sales mindset, applying consultative selling skills to develop insights, propose solutions and build growth opportunities for clients and Corporate Solutions.
  • Experience with handling claims in a paperless environment.
  • Strong organizational skills, focused and self-motivated.
  • Excellent negotiation skills.
  • Interest in developing leadership and management skills.
  • Possess or willing to obtain adjuster licenses as needed for various jurisdictions.

Please note: This position can be based in Los Angeles or San Francisco

Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.

During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.

Keywords:
Reference Code:86642


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

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