Accountant Accountant …

Credit Karma, Inc
in San Francisco, CA, United States
Permanent, Full time
Be the first to apply
Credit Karma, Inc
in San Francisco, CA, United States
Permanent, Full time
Be the first to apply
Senior Accounts Payable Accountant San Francisco, CA Finance Full-time Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K.  While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including helping them with improving their credit, identity monitoring, applying for credit cards, and shopping for loans (car, home and personal) -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,000 employees across our offices in San Francisco, Charlotte, Los Angeles, Leeds, London and soon Oakland. The Senior Accounts Payable Accountant role is responsible for the end-to-end process for corporate travel and expense reporting, which involves: administration of the Companys Travel & Expense system (Concur) and its related integrations, and oversight of the corporate credit card program and overall travel and expense reporting policy. Additionally, this role will also be involved in cash payment processing assisting the AP team. Reporting to the AP Manager, the person in this role is expected to assist in establishing the processes and system improvements to increase efficiency of the department based on best practices. What You'll Do:
    • Be the subject-matter-expert (SME) and primary administrator of the companys travel, and expense system, Concur.
    • Provide organizational support for Concur, including troubleshooting and working with Concur support to resolve technical system issues
    • Monitor the import and extract logs from the Concur system and Netsuite to ensure any errors are handled timely.
    • Maintain and update all related policies, audit rules, email reminders, and other system configurations and settings, user permissions, etc.
    • Develop, analyze, and deliver insightful reporting to the organization leveraging available reporting tools
    • Develop and maintain Key Performance Indicator (KPI) dashboard addressing all processes under the roles purview for ongoing monitoring
    • Oversee Corporate Card program (currently American Express and Capital One) to ensure proper approval for new card requests, timely deactivation of terminated employee cards, ensure timely payments are being remitted and addressing any past due reports
    • Primary owner of relationship with the Companys Travel Management Company (TMC), Casto Travel.
    • Manage outsourced shared-services operations (Concur Audit Desk) for internal customer support and expense report audits.
    • Manage the Expense Report Audit process to ensure adherence to policy, processing those approved for payment and appropriately address when policy violations are noted
    • Provides assistance and expertise to the organization with complex travel requests (international travel, group travel, etc.). 
    • Develop and deliver employee training on the companys Travel policies, as well as the Concur system.
    • Provide day-to-day support to employees on system issues, policy guidelines, complex / unusual situations, etc.
    • Prepare and send company-wide communications on a periodic basis to support policy compliance, system usage best practices, as well as other related advisories
    • Perform regular reconciliations with financials to ensure all costs are posting into the General Ledger correctly and monitor remittance process for payments to corporate card and for out-of-pocket reimbursements
    • Perform T&E analysis for various functional leaders and reporting on metrics such as top spenders, spend categories, non-compliance offenders, card adoption and opportunities for cost savings
    • Support the cash disbursement function as part of the AP team
    • Ensure confidentiality of sensitive matters
What We Expect:
    • Excellent communication, and organizational skills
    • Thoroughness and attention to detail as well as consistent follow-through
    • Excellent analytical skills, experience developing reporting and performing reviews/audits
    • Ability to manage ERP system and features/resources to advance business requirements
    • Strong interpersonal skills, ability to build relationships throughout the organization
    • Understanding of Concur platform required
    • Understanding of Netsuite ERP, Accounts Payable and Accounting capabilities preferred
    • Highly proficient in MS Office Excel and Word
    • Comfortable working under pressure to execute time-sensitive and precise travel-related task while maintaining a professional composure at all times
    • Apply special sensitivity when responding to requests from Executive-level staff
    • Familiar with T&E policies and best practices
    • Bachelors Degree; concentration in Accounting, Finance, and/or Business Administration preferred
    • 5-7+ years of experience in accounting and/or finance role (i.e., accounts payable, travel and expense) required
    • Experience with analyzing and creating metrics for business decisions required
    • Experience managing within an ERP system (Concur) required
    • Travel management experience is a plus
    • Certified Concur Expense Administrator is a plus