Senior Manager, Data Operations,Process Senior Manager, Data Operations,Process …

Costar Group
in North Tustin, CA, United States
Permanent, Full time
Be the first to apply
Costar Group
in North Tustin, CA, United States
Permanent, Full time
Be the first to apply
Senior Manager, Data Operations,Process
Senior Manager, Data Operations Process Excellence US-CA Irvine/en-US/CoStarCareers/job/US-CA-Irvine/Senior-Manager--Data-Operations-Process-Excellence_R20957/applySenior Manager, Data Operations Process Excellence


Job Description



CoStar Group is the leading data provider to the $11 trillion commercial real estate industry. Every day customers use our data and products to make multi-million dollar investment decisions., a Costar Group company, is growing rapidly and searching for another Director to lead our Data Operations efforts. is the leading online apartment listing website, offering renters access to information on more than 1,000,000 available units for rent. Powered by CoStar, the network of home rental sites includes,,,,,,, and


The Senior Manager of Data Operations Process Excellence is responsible for defining efficiencies within the current Acquisition supply chain, spearhead the reengineering efforts to optimize and develop framework, based on the strategic recommendations by the VP of Data Operations and Senior Director of Data Operations. This role will focus on the design, build and deployment of a common library of automation and AI/ML artifacts to transform the current processes and enable them to be agile and nimble across all acquisition channels.

This role will also need to support and enhance the process of data feeds issue research and remediation with the right set of tools. The role will require to establish a proactive incident management system for the current data feeds using a combination of technology and processes with a deployment of a dynamic and actionable self-service Command Center with early warning systems to alert stakeholders of potential data issues requiring review and action.

Creation of an effective team who can apply their understanding of both business process and technical capabilities to implement the optimal solutions for Costar Group.

Role Responsibilities:

Responsible for process re-engineering from inception through deployment

Identify and lead AI/ML opportunities within the data acquisition pipeline

Spearhead data quality control enhancement integrations

Lead the implementation and establishing the organizational structure of document repository

Develop and implementation of reporting and analytics framework and processes for ongoing business needs delivering proactive insights to aid in decision making

Monitoring KPIs (Key Performance Indicators) and Success Criteria for each high priority project

Partner with leaders across the lines of business to ensure the Data Operations team is a consistent thought partner in servicing the various data needs within the organization.

Measure program success and ROI, and report out to key stakeholders and recommend improvements based on results.

Works with the technical and business teams to assess and manage data risks

Communicates risks and recommended mitigants in non-technical, cost/benefit terms in a format relevant to senior management

Advance emerging platform features for machine learning; analytics; and assist in processes to evaluate tools and vendors with rationalization across data and analytics, and drive consistency

Provide strategic and operational recommendations for improvement across departments

Drive development and implementation of data quality standards and data operations standards

Manage the data architecture, ensuring that appropriate guidelines are given to those responsible for designing data structures and repositories as well as data exchange protocols

Implement solutions around data management, governance and the integration of structured and unstructured data to generate insights

Leverage automation tools and techniques to manage data, optimize workflows and increase efficiencies

Communicate with the engineers, operations, and customer support engineers who use our monitoring and automation tools to both explain the functionality and gather requirements for new projects.

Continuously improve the resilience and reliability of data collection and alerting.

Interact regularly with technology and business executives

Mentor and manage Technical Managers in the normal execution of their responsibilities.

Translate business requirements into technical requirements, develop project plan and work schedules

Work with recruiting to identify, hire and onboard top industry talent

Develop and maintain an in-depth working knowledge of the CRE Industry and CoStars position in the Commercial Real Estate market

Continually evaluate emerging technologies to identify opportunities, trends and best practices that can be used to strengthen CoStars technology platform and development practices


Exceptional Communication and Presentation Skills

Ability to Collaborate Across Diverse Organizational and Geographic Boundaries

Set clear Objectives

Conduct Employee Reviews

Motivate & Mentor Employees

Work with Other Technical Managers and Executive Management

Work with Internal & External Clients

Requirements Analysis & Management

Overall System Architecture & Design

Backend Automation Design

Database Design

Infrastructure Design

Ability to Effectively Communicate Requirements & Design Specifications Within & Across Teams

Project Planning/Management

Systems Development Experience with Large, Complex, Mission Critical Systems

Building Consensus

Team Building Experience



Real Estate Knowledge

Awareness of Emerging Technologies

Skills & Qualifications:

Bachelors Degree

8+ years of multi-team development management experience with 2 or more direct manager reports

Lead teams to design and implement business initiatives, workflow changes training, communications materials and launch plans for impacted stakeholders

Strong written and verbal communication skills; Must be able to communicate at a level appropriate to the audience (direct reports, peers and executives)

Excellent team-building, negotiation, and consensus-building abilities

Ability to motivate and build high-performance teams

Very high attention to detail and strong commitment to quality

Effective communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing; comfortable in business and technical discussions

Ability to prioritize among competing opportunities, balance internal client needs with business priorities, and articulate the rationale behind decisions

Strong analytical background working in data management inclusive of automation, AI and ML

Understanding & implementation of automated test processes

Ability to create product demo flows, messaging and pitches that communicate the justification for the project output impact

Deep curiosity for data, technology, CRE, and our audience.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing


CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

Posted 6 Days AgoFull timeR20957

Founded in 1987, CoStar Group, Inc. (Nasdaq:CSGP) is the leading provider of commercial real estate information, analytics and online marketplaces.

CoStar conducts expansive, ongoing research to produce and maintain the largest and most comprehensive database of commercial real estate information. CoStar data powers the $17 trillion world of real estate delivering the sale, lease, property, tenant, contact, reporting and industry information that makes connections happen.  We help our clients make smart investments and decisions.  Eighty-three percent of the nations commercial real estate transactions involve a CoStar subscriber, and the top 95% of the leading 1,000 brokerage firms use CoStar to inform their decisions.

We also help create lasting experiences through our family of marketplaces.  In addition to CoStar, CoStar Group brands and marketplaces include LoopNet,, BizBuySell, and Lands of America collectively attracting more than 25 million monthly unique visitors. The Network is the nations #1 most visited apartment listing network, with 45 million monthly visits, allowing renters to find their perfect homes. connects landowners to their perfect properties, spots and open spaces.  BizBuySell allows small business owners to bring their dreams to life.  And LoopNet connects investors, sellers and brokers with clients who fall in love with their properties. 

Headquartered in Washington, DC, CoStar maintains offices throughout the U.S. and in Europe and Toronto, Canada with a staff of approximately 3,700 worldwide, including the industry's largest professional research organization.

CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable  accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling 1-855-840-1715 or by sending an email to .