Manager of the TCW, MetWest, and TCW Alternative Fund Families

HR Manager - Benefits & Wellness

  • Commensurate with experience
  • Los Angeles, CA, USA
  • Permanent, Full time
  • TCW
  • 16 Apr 19

The HR Manager - Benefits & Wellness will primarily be responsible for managing and administering TCW’s employee benefit programs for both U.S. and international offices and collaborating with colleagues in HR on initiatives and projects. This position will interact with internal clients across the organization and will serve as the subject matter expert in employee benefits. The ideal candidate must have strong knowledge and experience in managing company-wide benefit and wellness programs. Prior experience in international benefit programs is desired.


Manage and administer TCW’s global employee benefit programs, including health and welfare insurance plans, income protection benefits, retirement programs, wellness programs, educational assistance, perks, and other benefits.
Lead the annual benefit renewal cycle. Partner with broker and vendors to gather pertinent data and market updates, provide input, prepare analyses, and evaluate TCW’s benefits against competitors’ to assist in the decision-making process and selection of benefit plans.
Manage all aspects of the annual open enrollment cycle; oversee the benefit fair and education sessions for all employee benefit programs.
Establish and administer benefit programs for offices outside of the U.S.; liaise with brokers and local benefit experts; conduct research on local laws and best practices and make recommendations on suitable benefit plans.
Manage wellness initiatives and the Ergonomics Program; make recommendations and implement any enhancements for new/ongoing initiatives.
Develop effective benefit communication strategies and materials and issue them in a timely well-organized manner.
Administer Leaves of Absence and related paperwork in compliance with applicable federal, state and local law.
Ensure compliance with laws and regulations applicable to employee benefit programs and Leaves of Absence including but not limited to COBRA, ERISA, HIPPA, ACA, FMLA and PDL.
Coordinate with brokers, carriers, and legal counsel to ensure benefit plan documents are up-to-date and compliant.
Ensure that required benefit plan testing, notices, documents and filings are completed and delivered accurately and timely.
Ensure employee benefit inquiries and claims are handled efficiently; provide excellent customer service to the employee population.
Ensure benefit administration system is maintained accurately and provide input in system evaluation and selection; participate in any system testing, update, and implementation as necessary.
Manage Workers Compensation claims.
Participate in community involvement initiatives.
Stay abreast of HR employment laws, requirements, and best practices.
Work with the HR Team on projects and initiatives.

Minimum Qualifications

Bachelor’s Degree from an accredited college or university.
7+ years’ experience in HR including strong experience managing employee benefit programs in a professional industry.
Strong knowledge of applicable laws and regulations related to employee benefits and leaves of absence (COBRA, ERISA, HIPPA, ACA, FMLA, PDL, etc.) and notice and reporting obligations.
Strong interest in the employee benefits field and emerging trends in employee benefits.
Excellent people and networking skills – must have demonstrated success building and maintaining strong internal and external relationships.
Strong verbal and written communication skills; good presentation skills.
Excellent organizational, project management, prioritization and time management skills.
Exercises good judgment, maintains strict confidentiality, and adheres to high standard of professional conduct.
Self-motivated; works well independently and in a team environment.
Strives to continuously improve processes and research and implement best practices.
Thorough with high level of accuracy.
Strong software skills including MS office (Outlook, Word, Excel, PowerPoint) and experience working with HR software.

Desired Qualifications

Multi-state and international benefits experience desirable
CBP, CEBS, SPHR, or SHRM-SCP certification preferred
Financial services industry experience desirable

About TCW

TCW was named Best Places to Work by Pension & Investments for the fifth year in a row.

TCW is a leading global asset management firm with more than four decades of investment experience and a broad range of products across fixed income, equities, emerging markets and alternative investments. Through the MetWest and TCW Fund Families, TCW manages one of the largest mutual fund complexes in the U.S. TCW’s clients include many of the world’s largest corporate and public pension plans, financial institutions, endowments and foundations, as well as financial advisors and high net worth individuals. As of December 31, 2018, TCW had total assets under management of $191 billion. TCW is headquartered in Los Angeles, and has offices in New York, Boston, Chicago, London, Milan, Hong Kong, and Tokyo.

TCW is an Equal Opportunity Employer. Please visit for more information.