Utility/Senior Utility Utility/Senior Utility …

Capitalsource
in Escondido, CA, United States
Permanent, Full time
Be the first to apply
Competitive
Capitalsource
in Escondido, CA, United States
Permanent, Full time
Be the first to apply
Competitive
Utility/Senior Utility
Utility/Senior Utility - Pacific Western Bank (San Diego North Region)

Escondido, CA, USA

Operations

As a Utility Representative you will represent our bank to the community and make our customers feel welcome. We are looking for people who are dependable, self-motivated and work well in a team environment.  In this position, you will assist clients by providing a superior level of service with their financial transactions.  You will need to be highly organized and detail oriented, with strong multitasking, problem-solving and follow-up skills.

The Utility Representative is required to travel between temporary assignments at branch offices within a designated region. They are responsible for processing cash and non-cash transactions in accordance with company policy and procedures, providing superior customer service.   Mileage will be paid for travel between assignments.

RESPONSIBILITIES:   

  • Processing deposits, withdrawals, check cashing and other Bank transactions, including night depository and ATM
  • Answering questions and resolve problems for customers concerning all services provided by the Bank
  • Identifying opportunities to cross-sell bank products and services and generating referrals to appropriate account managers
  • Reviewing and verifying daily reports assigned by Branch Management
  • Processing all paperwork associated with transactions, including proper filing or discarding of sensitive information
  • Answering branch telephone calls and assisting with customer requests or issues
  • Consistently maintaining a balanced cash drawer
  • Adhering to bank security policies and maintaining confidentiality of bank records and client information
  • Be willing to train in all areas of operations
  • Performing additional duties as assigned

 POSITION REQUIREMENTS:

  • Two years of Teller experience required
  • New accounts experience preferred
  • Knowledge of Navigator, Director, Word and Excel preferred
  • Excellent written and verbal skills required
  • Effective customer service skills
  • Detail-orientated and precise in fast-paced environment
  • Experience cross-selling services preferred
  • Reliable personal transportation, and being able to travel between assignments when needed
  • Flexible with various duties and assignments

#LI-DNP

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