Product Manager Product Manager …

Experian Information Solutions Incorporated
in Costa Mesa, CA, United States
Permanent, Full time
Be the first to apply
Competitive
Experian Information Solutions Incorporated
in Costa Mesa, CA, United States
Permanent, Full time
Be the first to apply
Competitive
Product Manager
🌎 English English (United Kingdom) Espaol Portugus (Brasil) () This job posting isn't available in all website languages ☰ Product Manager II New 📅 2 days ago Post Date 📅 198649 Requisition # Apply for Job Share this Job Justin Hastings - Chief Human Resources Officer, North America at Experian Justin Hastings talks about our culture of innovation and inclusion. Visit jobs.experian.com to search for your next opportunity. What does it take to protect and maintain the most sensitive data for over 220 million people and 25 million businesses? What does it take to meet daunting challenges and shape solutions that pioneer industries and improve lives? At Experian, we are the trusted power behind data and the leading global information services company, providing everything from fraud and identity protection, to data analytics and credit scores. Our products help decision-making for consumers and businesses alike.

With operations stretching globally, Experian is 17,000 people strong, supporting clients and operations in more than 80 countries. Generating nearly $5 billion in revenue annually, Experian is primed for growth and searching for the most talented and innovative people to join our family and take us to new heights.

Experians Consumer Services (ECS) group is defining the next Big Data thing for consumers.
What could be more exciting personally and professionally than being part of a disruptive business? Consider growing your career with the industrys best by joining the leader that continues to disrupt the competition. As the market leader, we pride ourselves on building new markets and leading the pack through continuous evolution and innovation. Its a position ECS has enjoyed for more than a decade and we arent looking to stop now.

Experians Product team is seeking a talented Product Manager. This role will manage the full lifecycle of products and features on the Experian.com website and mobile apps. Key areas of responsibility include: gathering and defining product requirements (user stories), competitive market analysis, working in partnership with internal & external stakeholders, UX/UI designers, technology teams, and guiding projects through the entire software product development lifecycle as a product owner role for an agile development team. The role requires someone who is used to operating at a fast pace, is comfortable with change and team feedback, is detail oriented, is capable of overseeing several projects at the same time, drives for results and has a high standard for quality.

Responsibilities:
  • Manage the full lifecycle of products and features on the Experian.com website and mobile apps from market requirements to product release, including but not limited to: concept, scope, specification, design, prioritization, implementation, business acceptance testing, deployment, maintenance, and analytics.
  • Serve as Product Owner for the assigned product development agile team(s) by managing and prioritizing the backlog in support of the overall ECS product roadmap, facilitating grooming and sprint planning, and all other day-to-day tasks that keep our sprints on track.
  • Act as a key product expert, evangelist, and advocate for initiatives and projects.
  • Collaborate with cross-functional stakeholders to gather, synthesize, and codify market requirements and contribute to the definition of product roadmaps.
  • Take high level direction and turn a strategic plan into a tactical plan.
  • Define, document, and articulate detailed product and business requirements for new products and major enhancements, including but not limited to: functional, non-functional, and reporting requirements and use cases in the form of product requirements, flow charts, user stories, and acceptance criteria.
  • Work with User Experience and Product Design team to manage the creation of detailed UX and visual design requirements, including but not limited to: information architecture, wireframes, annotations, prototypes, in-product copy, visual design, comps, mockups, and style guides.
  • Champion qualitative and quantitative consumer research, using user insights as inputs and feedback loops to the product concept and UX process as appropriate.
  • Lead 3rd party integrations to support strategic partnerships and act as main product point of contact for implementation.
  • Collaborate with other Experian Business Units to define, align, scope, prioritize, implement, launch, learn, and enhance product features that leverage the capabilities across Experian.
  • Make trade-off decisions between functionality, resources, and schedules, and communicate to stakeholders effectively. Create and prioritize a backlog of requirements with input from a diverse stakeholder group.
  • Ensure that products and product capabilities deliver an optimal user experience, conform to the product requirements, are regulatory-compliant and meet product quality standards.
  • Work closely with Technology teams to determine plans for product implementation and deployments with business partners.
  • Balance product requirements and market impact against time-to-market and project risks.
  • Ensures all product and related issues raised by operations, call center and/or partners are resolved in a timely manner, keeps the department appraised of progress.
  • Work closely with Project Managers, Scrum Masters and other Product Managers to manage all stages of the product development lifecycle process to ensure that the specified product, enhancement is released on time, with quality.
  • Constantly evaluate and assess competitive landscape, creating SWOT-based assessments of current and emerging competitors; track industry trends, supplier capabilities, and synthesize competitive intelligence as a subject matter expert.
  • Set operational standards, processes, and procedures for the ongoing operation of products in conjunction with the relevant operation teams.
  • Bachelors degree in Engineering, Business/Marketing, or a technical field preferred.
  • 3+ years of relevant product management experience in the mobile, internet or software business, ideally with financial services sectors or subscription-based businesses.
  • 3+ years of experience with new product planning and delivery, from concept to feasibility to development and launch
  • Must have experience with key product management functions, including writing requirements/user stories, creating mocks/wireframes/prototypes, market research, competitive analysis, product planning and reporting.
  • Must be metrics and results driven. Experience with A/B testing and web analytics tools is a plus.
  • Experience in defining and developing products to meet customer requirements from inception to launch.
  • Experience with current web-design trends and techniques (e.g. mobile first, responsive/adaptive design, mobile app).
  • Strong leadership and communication skills ability to build consensus across various groups and organizational levels to drive results.
  • Effective at managing in all directions staff and executive management.
  • Participates in establishing annual goals and objectives for each product and provides data to develop management reports to track progress on a monthly basis
  • Hands-on experience in Agile and/or Lean development methodology, having functioned as a Product Owner and/or Scrum Master for an agile delivery team.

EOE including disability and veterans
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