Area Product Owner
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This job posting isn't available in all website languages ☰ Area Product Owner New 📅 1 day ago Post Date 📅 201979 Requisition # Apply for Job Share this Job
Justin Hastings - Chief Human Resources Officer, North America at Experian Justin Hastings talks about our culture of innovation and inclusion. Visit jobs.experian.com to search for your next opportunity. Experian IT Services is the centralized technology organization that globally supports all of Experian. Our organization is comprised of almost 2,000 employees across the globe supporting and improving our business-critical IT environment/ecosystem. Experian Global Infrastructure Services drives growth through reusable technology providing quicker time to market for solutions, increased productivity, and a more secure environment.
Experian is the leading global information services company, providing data and analytical tools to our clients around the world. We have always believed that data has the potential to transform lives and create a better tomorrow. We are transforming data into something meaningful: helping businesses to manage credit risk, preventing fraud, targeting marketing offers and automating decision making. We have been named one of the Worlds Most Innovative Companies by Forbes for 3 years in a row. Experian has operated at the center of Big Data since before the phrase was coined. Few companies can offer information services on an equivalent scale Works as a consultant to the business, applying a strategic approach and focus towards information systems, innovation and business processes, key drivers/metrics of success for the business.
An Area Product Owner specializes in a customer-centric area and acts as Product Owner in relation to a customer focused product backlog. This role will be responsible for driving quality and implementing process improvements by bringing the teams and customer/users together to become more customer focused. Key Responsibilities
Act as primary Subject Matter Expert
Develop, maintain and continuously progress in knowledge of business functions
Participate in the analysis and design of system solutions, providing assistance and direction to the business and to development teams, leveraging the Agile methodology from Concept, Analysis/Requirements through Development, QA, Implementation and Decommission
Analyze impact of proposed solution across the business, develop use cases to explain/demonstrate business requirements/specifications to IT team, and contribute a business or process perspective during design reviews
Understand and fully utilize ITIL-type methodology for responding to functional and technical issues, from incident management, assist in technical investigation to identify root causes, creating plans and mitigation for user processes
Provide analysis and recommendations to consistently improve business processes and technology with analysis, providing both design and execution of training of customers and developers on new and existing processes
Manage issues resolution with appropriate levels of urgency with customers and developers using solid negotiation and conflict management skills, escalating to management and senior leadership appropriately
Independently run multiple large projects, leading application, infrastructure, quality, and business resources
Demonstrate self-confidence while showing respect and support to others
Independently develop and nurture strong and appropriate relationships with business and technical partners as well as customers in order to advance system efficiency and overall IT perception and support Four-year Bachelor of Science degree in Engineering, Computer Science, or a BS/BA in Management Information Systems/Science, or equivalent on-the-job experience
2-5 years experience in a project management or business analysis role
3+ years experience in an agile scrum development approach
Demonstrated ability to manage and execute on multiple, critical projects simultaneously
Working knowledge of business processes, system development and process improvements
Proficient in gathering business requirements, process flows and use cases
Experience with modeling and mapping as-is and to-be business processes
Excellent problem solving skills and attention to detail
Strong collaboration and communication skills
Ability to think strategically and drive results
Experian is an Equal Opportunity Employer. Anyone needing accommodation to complete the interview process should notify the talent acquisition partner. The word "Experian" is a registered trademark in the EU and other countries and is owned by Experian Ltd. and/or its associated companies.
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Costa Mesa, California, United States
📁 Project Management
Post Date: Jan 08, 2020
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