Client Services, Assistant Vice President Client Services, Assistant Vice President …

Harvey Nash
in Sutton, United Kingdom
Permanent, Full time
Last application, 07 May 21
GBP50000 - GBP60000 per annum
Harvey Nash
in Sutton, United Kingdom
Permanent, Full time
Last application, 07 May 21
GBP50000 - GBP60000 per annum
Harvey Nash
My client, a financial services organisation specialising in FX and payments are seeking a Client Services proffessional to join them on a permanent basis. This role will be reporting directly to the Head of Client Services and acting as an integral part of the team.

Essential Requirements:


  • Extensive client facing experience is a must due to high level of client contact in this role

  • Experience of building successful relationships with both internal partners and external clients

  • Ability to understand each client's specific needs and provide an excellent level of service

  • Ability to adapt to changing business requirements, to ensure that processes are constantly improved to achieve excellence

  • Strong written and verbal communication skills and an extremely keen eye for detailed and accurate recording of data

  • Good team player, enthusiastic, flexible and committed, with the ability to positively influence team

  • Ability to prioritise, use own initiative and be flexible

  • Proactive approach to problem resolution

  • Excellent attention to detail and accuracy

  • Ability to work under pressure, meets deadlines, navigate change, and prioritise workload

  • Project Management skills, ideally focusing on Lean Six Sigma methodology

  • Decision-making and Problem Solving

  • Advanced time management and analytical skills

  • Languages beneficial especially Spanish

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