Operations Lead Operations Lead …

in Rugeley, England, United Kingdom
Permanent, Full time
Be the first to apply
in Rugeley, England, United Kingdom
Permanent, Full time
Be the first to apply
Operations Lead
We have an exciting opportunity for a position based in a Vendor Flex site. Applicants should have the skills and ability to coach and motivate a team to meet quality targets and productivity expectations in line with company goals. This position is on a Monday to Friday day shift basis.
Tasks & Responsibilities
• Ensure the safety of associates at all times
• Help support the daily management of the Vendor Flex site duties
• Support the 'Cluster' Area Manager (AM) to highlight and rectify any issues as they arise
• Assign work to associates as needed, to support workflow and daily production goals
• Track the attendance and workflow of the team
• Lead the daily team brief
• Assist as an associate resource where appropriate and support the training of any new associates
• Assist the AM with analysing and reporting of node metrics
• Assist the AM in analysing and understanding the reasons behind success and any challenges in meeting site goals
• Tracking, reporting and maintenance of hours and schedules
• Assist the AM with reviewing and updating Standard Operating Procedures, as required
• Follow up and solve process-related area issues
• Improve the flow of product through the area
• Maintain Health and Safety standards and assist the AM in promoting a positive Health and Safety culture on site, identifying and addressing any potential safety hazards, within the work area
• Daily liaison with the Vendor where they are the labour provider
• Undertake daily physical stock counts to ensure inventory accuracy and highlight any discrepancies to the AM

Qualifications & Skills
• Excellent communication skills (written & verbal)
• No history of active attendance probation, quality probation, or performance counselling for the past 6 months or length of service
• Willing to work flexible schedules / shifts
• Familiar with current policies and procedures
• GCSE Maths & English, grade C or above (or qualification equivalent)
• IT literature, confident with MS office package
• Meets or exceeds departmental production goals in current role
• Role model for safe work behaviours
• Demonstrated problem solving & analytical skills
• The ability to coach and mentor others to succeed
• Should be able to travel up to 45 minutes each way daily

• Willingness to train and learn new skills
• Able to handle long and short term multiple tasks, whilst working in a fast paced, ambiguous environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

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