Assistant Manager - Institutional Transitions
- Salary: Negotiable
- Location: Rugby, England, United Kingdom
- Job Type: Full time
- Company: Fidelity International
The Institutional business accounts for almost 50% of FIL's assets. Institutional Customer Services is where all client servicing, administration and general operations takes place supporting more than 800 Institutional clients from the UK, Europe, Middle East, Japan and Australia. The team has recently expanded and is now also responsible for the asset movement within the Workplace Investing element of the business.
Purpose of your role
The key focus of this role will be the account opening and asset movement for clients on behalf of the Pan-European Institutional and International Business Development (IBD) businesses. This will entail using Fidelity in house systems and working closely with our global operational and client service teams. Project managing each event ensuring trading can commence and all account set up has been implemented.
Another aspect of the role will be to also work alongside the Client Service Managers processing the daily and Adhoc cashflows relating to the existing Pan-European Institutional and IBD businesses. This will be processed using Fidelity's in house accounting system, feeding down to the Trading Platforms used by the Portfolio Managers.
The team complete about 150 transition events with a gross amount of approx. $10bn per year, approx. 450 deals per month and approx. 600 cashflows, working to tight deadlines to meet daily valuations times. Accuracy is of prime importance to ensure deals and cashflows are placed correctly.
- Following a new business win or advice of transitional activity, the Co-ordinator needs to determine client's requirements & analyse issues involved in completing a successful transition.
- Review each transition with regards to cost analysis, management of exposure & performance impact, & build a Transition strategy / plan.
- Co-ordinate all business areas associated with new or transitional business.
- Active involvement with client & consultant on a timely basis as to the status of the transition, effectively managing their expectations & making recommendations where appropriate.
- Liaison with transition managers, other fund managers, & custodians on issues associated with new or other transitional business.
- Work with high levels of vigilance with regards to risk awareness throughout each step of the transition, and keep management informed as to the status of all transitional clients.
- Work alongside the FIL client representative to keep them up to date with the issues & to escalate if appropriate.
- Attend internal & custodial meetings where required
- Co-ordinate internal account set up.
- Process asset transactions & co-ordinate pooled unit deals.
- Ensure that each transition receives the appropriate level of reconciliation, sign off, & procedures are adhered to.
- Provide transition summary.
Experience and Qualifications Required
- Securities industry background
- Project Management skills
- High level and broad understanding of the investment industry including settlements, corporate actions & cash management
- Experience of coaching and developing team members
- Self-motivated and results focused
- Effective problem solver and solution orientated
- Experience of a high volume, low error dealing environment and/or investment management operations
- Must be able to work to client/CSM deadlines and escalate unresolved issues as appropriate
- Extremely organised with an ability to switch between tasks and prioritise effectively
- Knowledge of MS Access, MS Power Point, MS Word, MS Outlook, Excel
- Flexible, adaptable and responds effectively to changing business needs
- Team player happy to accept work from a variety of different sources
- Good knowledge of portfolio administration and broad accounting principles
- General understanding of the investment management and pensions industries
- Excellent communication and influencing skills
- Numerate and accurate with an attention to detail