Local Business Manager - Oxford

  • Competitive
  • Oxford, England, United Kingdom
  • Permanent, Full time
  • Metro Bank
  • 14 Nov 17 2017-11-14

As a Local Business Manager (LBM) you are the store’s brand ambassador for our local business banking customers. Dealing with a variety of businesses, you will be on hand to make sure our customers have a swift and easy experience opening their accounts and taking care of all of their needs once they are set up to bank with us.

Are you super sociable? Fanatical about detail? Passionate about working with businesses in the local community? Then being a Local Business Manager at Metro Bank could be the job for you!


As a Local Business Manager (LBM) you are the store’s brand ambassador for our local business banking customers. Dealing with a variety of businesses, you will be on hand to make sure our customers have a swift and easy experience opening their accounts and taking care of all of their needs once they are set up to bank with us. 


So what would you be doing?...


• Identifying "who's who" in your local business community to spread the word about our amazing services
• Organising fantastic events for both new and existing customers. This gives local businesses the opportunity to network with each other as well as check out what Metro Bank has to offer
• Supporting your team with an amazing eye for detail, reviewing new account applications to ensure all details have been correctly input to protect your customers and the bank from any potential risk
• Creating the ultimate business dream team, working closely with your store's Local Director to support and coach store colleagues to deliver amazing service to our business banking customers


You need to be this kind of person…


• Passionate about providing unparalleled levels of service and convenience for customers
• Prepared to stick to something - we get nervous if someone has jumped from to job
• Able to learn quickly in a fast paced, fun and dynamic environment


And whilst we always aim to train for skill where possible, on this occasion we are looking for someone is already able to do all of these wonderful things...


• Have an excellent understanding and knowledge of all that is local business banking
• You will have up to date knowledge of the businesses in your local area – knowing "who's who", the movers and shakers, and all that is going on
• Understand the risks and regulations around working with business customers
• Coach and inspire your colleagues in Store so that they understand business banking and give our customers amazing service