Credit Controller Credit Controller …

Resource Solutions
in Newcastle upon Tyne, England, United Kingdom
Permanent, Full time
Last application, 18 Jan 21
Negotiable
Resource Solutions
in Newcastle upon Tyne, England, United Kingdom
Permanent, Full time
Last application, 18 Jan 21
Negotiable
Job Title: Credit Controller Industry: Consultancy Contract Type: Permanent Location: Newcastle Salary: Competitive

The Opportunity:

We are creating a collection team in a shared services office, to support collection activity at a firm level. The role will manage client collection activity across UK, incorporating all services lines across the business. This role is key to the business cash performance with primary focus on driving timely payments and early escalation of known delays. This is a great opportunity to enhance the collection function and provide client collection support in your role, as a trusted business advisor. It is a proactive, solution driven and challenging role working alongside other finance teams.

Your Key Responsibilities

  • Collecting accounts receivable balances for selected portfolio of clients, at firm level, by taking ownership of collection activity & client payment performance
  • A key objective would be to maximise cash for the business
  • Building external client relationships to understand client payment behaviours & methods, client approvals & internal processes
  • Engaging with client facing teams to support collection activities
  • Identifying collection blockages or delays and escalating disputes to specialist collection team
  • Maintaining client information data to support lessons learned
  • Dealing with incoming internal & external customer queries
  • Achieve set monthly call and cash targets
  • Minimise bad debts
  • Keeping a detailed record of collection activities

Skills and Attributes for Success:

  • At least 2 years previous experience in Credit Control
  • Confident, with a proven ability to challenge appropriately at all levels
  • Ability to balance multiple priorities by considering risk, importance and level of urgency
  • Ability to adapt or flex the style, as necessary
  • Demonstrate a solution driven mind-set
  • Commercial awareness
  • Strong communication skills
  • Good team player

What working at with us Offers:

We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with Flex you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that's right for you
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