• competitive
  • Milton Keynes, England, United Kingdom
  • Permanent, Full time
  • Deloitte
  • 2018-09-18

ITS, SAP Functional consultant

  • Milton Keynes, England, United Kingdom
  • competitive
  • Deloitte
  • Permanent
  • 2018-09-18

As an Order to Cash SAP Functional Consultant, with a strong grasp of Time & Expense management your role will see you will be responsible for delivering improvements to the existing solution to meet new and/or evolving business and technological requirements.

Your opportunity

Join a newly established global SAP Support Team using the latest S/4HANA technology.

Deloitte is going global, rationalizing its SAP solutions and moving to a global support team, this role will start either just before or shortly after the Global Go Live giving you the chance to make an instant impact.

Get involved with S/4HANA on a global scale, and drive the benefits of mobile applications


Your role

As an Order to Cash SAP Functional Consultant, with a strong grasp of Time & Expense management your role will see you will be responsible for delivering improvements to the existing solution to meet new and/or evolving business and technological requirements. 

Activities include: scoping change requests; working directly with the business to perform detailed analysis of requirements; preparation and validation of solution designs; management of the delivery of technical components; integration and regression testing; co-ordination of user acceptance testing and change management activities in readiness for implementation.  In addition to providing 3rd tier business support and coaching of the 2nd tier support team.

This is an internal role (meaning that Deloitte themselves are the client) in a people centric business.

This is a challenging role and to succeed you need flexibility to communicate across different audiences as:

Senior management and technical teams
Project oriented teams and Service Oriented teams
Everyday system users


The role includes the following areas of responsibility:

  • Rotating through the process areas learning the functionality and procedures in each
  • Performing recurring tasks with a view to automating were appropriate
  • Unit and integration testing of developments
  • Specification and configuration of system enhancements to meet the business requirements
  • Actively participate in internal improvement activities for the area
  • Manage stakeholder’s expectations around SAP Functionality, promoting standardized solutions.
  • Responding to and resolving the 3rd tier support calls
  • Work effectively in diverse teams within an inclusive team culture where people are recognized for their contribution



  • Reports to the team lead
  • Balancing the priorities of own workload to meet delivery schedules
  • Reporting progress and initiating escalation when required
  • Responding and resolving incidents raised in ServiceNow within the common guidelines for all of ITS services
  • Compliance with Deloitte standards, external regulatory and statutory requirements


Your work, your choice

How long does impact take? How long is a piece of string? How many seconds does a solution contain? How can we possibly tell? After all, impact can be huge or small. Immediate or years in the making. At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk.

We, therefore, carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. If the working pattern you are looking for is not specifically indicated below, we are happy to discuss alternative arrangements.

We look for results - you decide how to achieve. Deloitte has aggressive targets in implementing Agile way of working. This means that how you work and when you work is directly agreed with you line manager. We are supportive of single parents and innovators in the back to work program.



The majority of the UK based team will be in Milton Keynes where you are expected to be present on a regular basis every week. As the HQ is based in London you may on some occasions be expected to travel to the London Office. Some amount of working from home is also possible but this will need to be flexible based on your assignments and agreed with your manager.

There are no expectations on regular International travel for this role but some travel to United States may be necessary on occasion. This is a full time position 7.5 hours a day and expected to be available from 9:00 up to 17:00 with some flexibility


Your professional experience



  • Professional and confident
  • Have good written and verbal communication skills
  • Advanced knowledge of Microsoft Word, Excel and ideally experience with PowerPoint and Visio
  • SAP Experience of application support, development, test and release processes, ideally gained within a professional corporate environment perhaps as 3rd tier senior support analyst
  • Strong Experience of SAP configuration in Sales & Distribution and, ideally CATS and/or Travel ExpensesA Business or Computer science degree and relevant professional experience
  • A Business or Computer science degree and relevant professional experience



  • Good Understanding of SAP FI/CO and Project Systems
  • S/4HANA experience
  • FIORI/Mobile Applications experience


Your service line

Internal Client Services

At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal client services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. We impact every area of our business, every day. From solving IT issues quickly and efficiently, to ensuring our people get the best possible training, to guiding colleagues on their tax and pensions. From our centralised hubs in Milton Keynes and Cardiff, we live, breathe and deliver the Deloitte experience.


About Deloitte

Our Purpose & Strategy

To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.


What do we do?

Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.


Beyond the UK: North West Europe within a Global firm

UK and Switzerland, Belgium, the Netherlands and the Nordics (Denmark, Finland, Iceland, Norway and Sweden) have combined to create a new Deloitte North West Europe firm on 1 June 2017. This is to support our aspiration to be the undisputed leader in professional services and to increase our global influence and lead in EMEA.

A broader geographical shape will create new career development opportunities, helping us develop the very best talent across the region and the world.


What do we value?

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways. We are proud to have earnt a Top 10 place on the 2017 list of Top 30 Employers for Working Families and to have been in their Top 10 for seven consecutive years. Additionally we received the Working Families Best for All Stages of Motherhood special award in 2016.


Being a Leader at Deloitte

Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.

We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but we require five leadership imperatives from all of our people:

We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and registered office at 2 New Street Square, London, EC4A 3BZ. Deloitte LLP is the United Kingdom affiliate of Deloitte NWE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. 

Requisition code: 155180

Milton Keynes, England, United Kingdom Milton Keynes England GB