- Milton Keynes, England, United Kingdom
- Temporary, Full time
Customer Service, Finance Service Desk Assistant,12 months FTC
- Milton Keynes, England, United Kingdom
Our Finance Service Desk receives high volumes of enquirers from clients, suppliers and employees about a whole range of issues important to them.
So, you are interested in working in a busy Finance team and are looking for a way in. You have a thirst for knowledge and are looking for a supportive environment where you can learn. Thinking on your feet comes naturally and you enjoy delivering a great customer experience. If this rings true, then this role could be for you.
Working at the forefront of the finance team requires mental agility.
Our Finance Service Desk receives high volumes of enquiries from clients, suppliers and employees about a whole range of issues important to them. It’s a complex role that primarily deals with accounts payable and accounts receivable queries, so you’ll need to build strong working relationships to be successful. The ability to provide accurate guidance in a professional and timely manner is essential.
Our people are our most important asset. The Milton Keynes office is a modern service centre which provides many of the central functions essential to making our business successful. You’ll find teams in Finance, HR, IT and Procurement to name just a few. Employees within those teams are encouraged to progress or even enjoy a complete change of direction. There’s a real buzz about the place and a genuine sense of camaraderie and collaboration.
Location: Milton Keynes
Permanent full-time / Permanent part-time
Fixed-term full-time / Fixed-term part-time
Monday – Friday shifts between 7am – 6pm
08.30 – 17.00
09.30 -18.00 (Full time must be able to work all shift patterns)
Work from home available where business needs allow.
Your professional experience
You will need good experience of working in a customer focussed environment, dealing with volume calls and enquiries.
You should be a team player with a calm and courteous manner and confident you can communicate professionally at all times.
A background in Finance, with an understanding of accounts payable and accounts receivable is essential.
Microsoft Office skills are a must.
Your service line
Internal Client Services
At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal client services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. We impact every area of our business, every day. From solving IT issues quickly and efficiently, to ensuring our people get the best possible training, to guiding colleagues on their tax and pensions. From our centralised hubs in Milton Keynes and Cardiff, we live, breathe and deliver the Deloitte experience.
Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.
What do we do?
Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.
Beyond the UK: North West Europe within a Global firm
UK and Switzerland, Belgium, the Netherlands and the Nordics (Denmark, Finland, Iceland, Norway and Sweden) have combined to create a new Deloitte North West Europe firm on 1 June 2017. This is to support our aspiration to be the undisputed leader in professional services and to increase our global influence and lead in EMEA.
A broader geographical shape will create new career development opportunities, helping us develop the very best talent across the region and the world.
What do we value?
At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways. We are proud to have earnt a Top 10 place on the 2017 list of Top 30 Employers for Working Families and to have been in their Top 10 for seven consecutive years. Additionally we received the Working Families Best for All Stages of Motherhood special award in 2016.
Being a Leader at Deloitte
Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.
We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but we require five leadership imperatives from all of our people:
We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction
Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and registered office at 2 New Street Square, London, EC4A 3BZ. Deloitte LLP is the United Kingdom affiliate of Deloitte NWE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities.
Requisition code: 155744