Want to be part of something really big? If you're creative and curious to learn, want to be empowered to make decisions and challenge the norm. Bring your BIG ideas to a MASSIVE digital challenge that will appreciate your contribution. We'd love to hear from you.
No two days are the same as an IT Operations Analyst at BPDTS Ltd. One day your focus will be on performing routine system backups and upgrades and another you'll be troubleshooting, investigating and diagnosing system faults and errors and/or escalating to your 2nd line team.
As a key part of our infrastructure community with stakes in the delivery of £billion systems and networks you'll have the opportunity to use your skills to help deliver a once in a generation digital transformation.
As we are looking for 3 people this is an opportunity for you to pay it forward and work with your friends so be sure to spread the word that we are hiring!
You and your role
You have first line application infrastructure support experience and you're keen to take on a new challenge. You'll work with and learn from experienced digital talent, and we'll help you develop your expertise across infrastructures and networks.
You will deliver by proactively monitoring live service, analysis, translation of operational requirements, troubleshooting, incident management and a range of Network and Infrastructure problem resolution.
You will partner and carry out operational reviews in order to help identify and drive business process improvements and Automation in business applications driving continuous service improvement, efficiency and outstanding customer service.
You'll be working with and Cloud (AWS and Azure) environments and traditional datacentres. You'll have the opportunity to train, develop and be mentored by peers and senior members of the infrastructure, software development and architecture community. allowing you to craft your very own career path within any one or all of those disciplines.
Please note this role is on a 12-hour shift rota pattern; each 28-day shift rota consists of 14 shifts of 12 hours in accordance with the rota.
What are we looking for?
You are a phenomenal communicator…
You're a product and tech whizz…
You're a risk detective…
You're a trouble-shooter…
You're comfortable with ambiguity…
Where will you work?
BPDTS Ltd provides dedicated services to the Department for Work and Pensions. Our digital, data and technology specialists work closely with experts in DWP Digital's community to make digital services quicker, simpler and more efficient for the millions of people that use them.
You'll join us in our brand new digital hub in Manchester. In Manchester we have the best of the city on our doorstep, with loads of great places nearby to meet, eat or to soak up a bit of culture. We have brilliant views over St Peter's Square, looking out over Central Library and the Town Hall. We're really handy for the train or the tram, and we have a basement level lock up (with showers) for your bike.
What's our offer?
We also offer much more as part of a flexible benefits package - including a cycle to work scheme and lots of family friendly perks - which can be tailored to your lifestyle.
Building our future
We believe the work we do really matters, so we're serious about investing in you.
You'll have access to a huge suite of training and learning opportunities to complement the new skills you'll acquire on the job. You'll get the chance to share knowledge with colleagues from across our digital communities, and to grow your skills through our coaching and mentoring programmes.
Hit APPLY for more information and to continue your application on our careers site.