Trainee Sales Trader - German

  • Competitive
  • London, England, United Kingdom
  • Permanent, Full time
  • IG Group
  • 21 Apr 19

Trainee Sales Trader - German

Job Title
Trainee Sales Trader - German

Job Description

Role Responsibilities:

• Providing front line support to our clients across phone, email, web chat and social media
• Answering queries from our client base on all of our products and platforms
• Providing an execution-only phone dealing service (following relevant training and support)
• Resolving trade disputes
• Providing clients with technical support with our front-end platforms and chart packages
• Proactively conversing with our clients about financial markets and our latest innovations
• Conducting audit checks and client administration tasks
In doing so you'll benefit from exposure to a vibrant, commercially driven environment, with development opportunities encompassing everything from client reactivation and retention, premium client service and dealing roles.

Person Specification:
Ability / ExpertiseYou don't need a background in finance to apply although this is desirable. We'll provide on-the-job training and support to help ensure you quickly pick up the necessary knowledge and understanding.
What you will need is a genuine interest in working in financial markets, along with motivation levels as impressive as your aptitude for numbers and attention to detail - plus:
• A degree-level education (or similar experience)
• German at native level (verbal and written)
• Fluency in English (written and spoken)
• Excellent interpersonal and communication skills
• The ability to work well under pressure
• A logical and analytical approach to problem solving
• Confident to employ basic maths skills, particularly mental arithmetic. Strong organisational and time management skills
• Literacy in MS Office
• Desirable: experience of working within a financial environment
A Sales background, good working knowledge of any additional European language, Chinese or Arabic would all be a distinct advantage.

Qualifications

You don't need a background in finance to apply although this is desirable. We'll provide on-the-job training and support to help ensure you quickly pick up the necessary knowledge and understanding.
What you will need is a genuine interest in working in financial markets, along with motivation levels as impressive as your aptitude for numbers and attention to detail - plus:
• A degree-level education (or similar experience)
• German at native level (verbal and written)
• Fluency in English (written and spoken)
• Excellent interpersonal and communication skills
• The ability to work well under pressure
• A logical and analytical approach to problem solving
• Confident to employ basic maths skills, particularly mental arithmetic. Strong organisational and time management skills
• Literacy in MS Office
• Desirable: experience of working within a financial environment
A Sales background, good working knowledge of any additional European language, Chinese or Arabic would all be a distinct advantage.

Personal Attributes

The successful candidate will show a keenness to learn and work outside their comfort zone. They will have a growth mind-set to try new approaches to client relationships.

A candidate needs to be able to demonstrate that their behaviour is strongly aligned to our values:
• Champion the client: Understand them. Be part of their whole experience. Think big, think long-term. Make every moment count and stick with them all the way. Do what matters most.
• Lead the way: Be brave. Back yourself. Innovate and adapt to win. Challenge assumptions, ideas, and decisions. Ask why. Stand up and speak your mind. Achieve. Do the right thing.
• Love what we do: Make it personal. Care, be passionate, have fun. Respect our diversity and learn from each other. Share your enthusiasm. Take pride in each other's achievements. Work as a team.

Number of openings
1