Trade Finance & Treasury Client Services Manager Trade Finance & Treasury Client Services Manager …

in London, United Kingdom
Contract, Full time
Last application, 07 May 21
in London, United Kingdom
Contract, Full time
Last application, 07 May 21
Posted by:
Kim Carmona • Recruiter
Posted by:
Kim Carmona
International commercial bank require a manager to answer enquiries, help with the execution of transactions, handle any complaints, liaise with various internal departments and help relevant relationship managers with the day-to-day work required to support our business. A large part of this will involve the Bank's core trade finance business, primarily export letters of credit, but also to include broad coverage of other products. This role is for 6 month FTC period. You must be available immediately or with a short notice period.

You will be primarily responsible for delivering services direct to clients, thereby supporting the work of the Wholesale Banking Coverage and Product Sales teams. 

You should have experience in a similar role to this in a comparable baking environment and Trade Finance experience is crucial. 

Duties & Key Responsiblities include: 


  • Directly deal with enquiries from, facilitate the transactions of and build relationships with clients, independantly or working with Relationship  specialist within the bank. 
  • Coordinate with CDD specialists and Operational Support in order to ensure prompt on-boarding of clients.
  • Perform relevant non-customer due diligence.
  • Prepare relevant credit and admin applications in the Credit Management System from a business perspective (i.e. not credit analysis) as and when required. 
  • Create and maintain client information and data, collection and management of required client static data, and attend to other account opening formalities in order to enable the handling of client business – proactively following up with Operational Support to ensure this is administered the Bank’s systems in a timely manner.
  • Create and maintain other client / transaction-related records in order to ensure consistent and efficient processing.
  • Perform client opportunity assessments and escalate qualifying opportunities to relationship specialists.
  • Updating and maintaining standard and bespoke client rates/tariffs and instructions.
  • Work closely with specialists in order to drive and coordinate the structuring and execution of transactions in line with credit, compliance and other internal requirements.
  • Be the focal point for internal queries from and to Trade Finance Support, Business Due Diligence, Credit Administration, Legal Services, Compliance, Operational Support, etc
  • Support the careful monitoring of aspects of Risk and Compliance requirements, together with reporting and escalation as may be necessary, thereby ensuring the transparency and confidence that enables further business to be approved.
  • As may be required from time to time depending on the Bank’s needs, work flexibly in order to support projects/requirements/initiatives, perform systems testing, resolve any external or internal issues or attend to any other ad hoc requirements.

Requirements of the role 

  • Thorough understanding of wholesale banking products, in particular trade finance products, and the end-to-end processes involved in delivering those products to the Bank’s clients.
  • Thorough understanding of credit, compliance and operations requirements.
  • Strong IT skills with capability to use spreadsheets, graphic and presentation packages to review and create professional materials.

Education / Certifications

 None particularly required but a relevant education and professional qualifications would be expected of the sought after candidate. 

Experience Required

  • You should have 4 -7  years’ banking experience in a similar role (UK base int'l bank)
  • Experience of trade finance operations crucial
  • Experience of customer due diligence / on-boarding and/or transaction structuring and execution will be advantageous.


Personal Qualities

  • Customer service orientation.
  • Strong oral and written communication skills. 
  • Ability to maintain integrity, confidentiality and diplomacy under all circumstances.
  • Ability to remain calm, work under pressure and meet tight deadlines.
  • Good organization, coordination and follow-up skills.
  • Attention to detail.
  • Growth mind-set.
  • ***Foreign language skills are an advantage, particularly in Arabic and French.
LMA logo
More Jobs Like This
See more jobs