Senior Technical Support Engineer Senior Technical Support Engineer …

Durlston Partners
in London, United Kingdom
Permanent, Full time
Be the first to apply
Up to £80k + Bi-Annual Bonus
Durlston Partners
in London, United Kingdom
Permanent, Full time
Be the first to apply
Up to £80k + Bi-Annual Bonus
Posted by:
James Lacey • Tech Headhunter
Posted by:
James Lacey
Tech Headhunter
Senior Technical Support Engineer – Crypto Trading Firm – London – Up to £80k + Bi-Annual Bonus

A Crypto Market Maker is actively hiring for multiple Technical Support Engineers to join their team in London/NYC/Singapore. The business prides itself on innovation and has grown significantly over the last 12 months with significant growth still to happen in the next 12.

The firm has a very collaborative environment providing engineers with huge scope and exposure to the whole business. They are actively looking to hire into their Enterprise Support team to facilitate further growth across the business.

 

Responsibilities:

  • Lead Root Cause Analysis, recommending and implementing preventative actions through the change process
  • Document all EUC and Service Delivery Processes
  • Identifying issues and problems across multiple processes and providing technical solutions.
  • Escalate and liaise with 3rd part support.

 

Requirements

  • JAMF Cloud/Google Work Space
  • MAC OS and Apple Hardware
  • Slack, Jira, and Confluence experience
  • Ideally knowledge or interest in Cryptocurrency


For more information, please apply with a copy of your resume and you will receive a response within 48 hours.

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