BASED IN LONDON, EDINBURGH OR BRISTOL
6 MONTH CONTRACT
Work as part of a team undertaking regular reviews of our products, assessing value delivered to customers relative to charges paid. This involves analysing the impact of charges on customer returns. Lead reviews and investigations which will result in recommendations for improvements to product propositions, charging and service to customers.
Review the chargers that customers are paying for that aren’t open to new customers/ life products and sales products
Candidate needs a good understanding of life pensions and investments markets – products that have been disputed in this market.
Understanding the charges that AMC, what does this mean
Draw meaning out of it – judgement needs to be exercised, review information and analyse and present to complete analyse and draw conclusions.
Conduct work – the right things for the customers and the wider FCA requirement
pay fair charges for the customers that have been with us a long time
Working with the risk team – present findings clearly, taking away the actions, present to senior internal stakeholders