Senior Manager, Client Services Senior Manager, Client Services …

IQ EQ Administration Services (UK) Ltd
in London, United Kingdom
Permanent, Full time
Last application, 26 Nov 21
70,000-80,000
IQ EQ Administration Services (UK) Ltd
in London, United Kingdom
Permanent, Full time
Last application, 26 Nov 21
70,000-80,000
IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Are you an effective team leader with strong communication skills?

 

This leadership role will hold responsibility for the development of the team and its members, ensuring the consistent delivery of the highest quality service to a portfolio of clients (private equity / real estate funds).

 

Day to day

  • Support the development of strategic relationships with clients, monitoring current service levels as well as supporting further business development opportunities with those clients
  • Hold responsibility for the provision of appropriate frameworks and controls to ensure adherence to all procedures and policies 
  • Create and maintain a positive and professional environment that motivates team members to learn and develop with regular, frequent and transparent communication
  • Lead and manage all recruitment, resourcing, training and development requirements of the team to meet client demands and career development of team members
  • Lead and manage continuous improvement objectives of the team and contribute to those objectives at a department level also.
     

Qualifications

  • Previous experience providing services to clients and managing client relationships
  • Experience in training and mentoring qualified and part qualified Accountants
  • Excellent organisational, prioritisation and planning skills including ability to appropriately delegate work
  • Excellent communication and interpersonal skills comfortable with communicating at all levels
  • Leadership skills driving development and cohesion of team to meet its objectives consistently over time
  • Qualified Accountant (ACCA/ACA or equivalent).
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