Senior Change Manager

  • Competitive
  • London, England, United Kingdom
  • Permanent, Full time
  • Arbuthnot Latham & Co., Limited
  • 05 Dec 18

Reporting to the Head of Change Management, the role will be required to support the management of the team through direct line management of Change Managers, peer reviews and coaching to others. May act as deputy in the absence of the Head of Change Management.

•Managing a portfolio of projects, the role will be required to research, evaluate, define, plan, organise, control and deliver medium and large sized projects through cross functional teams.

•Independent working across all project types, funding sources and platforms, throughout the initiative lifecycle, following agreed governance processes.

•Deployment of suitable specialist skills and approaches to deliver business strategy, change & continuous improvement initiatives e.g. research / consultancy / analysis / design / project / LEAN.

•Collaboration with sponsors / stakeholders to ensure that all critical stakeholder interests are met.

General Administration

•Provide input to business strategy

•Manage research to determine and quantify options & solution design to meet requirements and ensure deliverables are capable of achieving the defined benefits

•Responsible for either a portfolio of medium sized / critical projects or planning and managing a workstream of a large project through the entire life cycle, ensuring delivery to time, cost and quality, and that all activity is aligned to relevant strategies, plans, frameworks & processes

•Provide line management to up to 3 Change Managers and providing support and coaching to the wider team

•Manage the project team.  Define the scope of the initiative, own and manage project goals, risks, issues, assumptions, dependencies, financials and resources

•Regarded internally as a strategy & change practitioner, providing specialist knowledge and support to project teams to shape business development and resolve business issues

•Will ensure that own knowledge is up to date and is reflective of best practice

•May require negotiation with suppliers (internal and external)

•Escalate identified risks in accordance with internal governance processes and controls, creating a culture that continually probes, debates and identifies solutions for issues and risks

Knowledge & Experience

•Proven track record in leading, developing and delivering complex change of > 12 months duration

•Change focused; understanding the business and how to best implement and embed successful change

•Ability to seek committed resourcing in advanced (around BAU activities) based on project requirements

•Experience of delivering complex regulatory change in a wealth management environment

•Ability to see, understand and influence the wider picture of business strategy

•Demonstrated ability to achieve sustainable business improvements across an organisation within a limited time scale

•Commercial acumen

•Good analytical and problem solving skills

•Good understanding of change methodologies and frameworks

•Ability to manage multiple conflicting priorities, adapting to changing business demands

•Excellent inter-personal & influencing skills

•Clear, concise communication (written and verbal)

•Experience interacting at Senior Management level and influencing management on a day-to-day basis

•Line management experience

•Experience within a business role an advantage

•Experience of testing on technical projects


•Strategy, Change or Project Management qualifications expected

•Commercial, pro-active, independent and ability to multi-task and meet multiple deadlines

•Good strategic outlook, change analysis & delivery skills (e.g. root cause analysis, options analysis, prioritisation, planning/scheduling, communication, negotiating, facilitation, presentation, implementation) and continuous improvement skills

•Good practical knowledge of strategy & change and its application in Wealth Management

•Proven record of delivering change, applying consistent management frameworks

•Experience interacting at Senior Management level and influencing management on a day-to-day basis

•Ability to work in partnership to manage the links with business management and change

•Operates semi –autonomously

•Requirement to travel to other UK offices may feature


•Creativity & innovation

•Business & commercial focus

•Change focus

•Team working

•Performance focus

•Expert knowledge

•Planning & reviewing


•Judgement & problem solving

• Communication & confidence