Senior Analyst – Unitised Fund Services 12 Month FTC Senior Analyst – Unitised Fund Services 12 Month  …

M&G plc.
in London, United Kingdom
Permanent, Full time
Last application, 14 May 21
M&G plc.
in London, United Kingdom
Permanent, Full time
Last application, 14 May 21
Senior Analyst – Unitised Fund Services 12 Month FTC
At M&G our vision is: to become the best loved and most successful savings and investment business and we're looking for people who are excited about joining us on our journey. We're digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for our customers. To help us achieve our vision we're looking for exceptional people who live our values and behaviours and who can inspire others; embrace change; deliver results and keep it simple.

We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationality, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements or home working arrangements for any of our roles.

What you can expect from us:
We are committed to creating an environment where you can be exceptional at all you do. To help us deliver this, we promise to:
  • Challenge Your Limits by creating a stimulating working environment and providing opportunities for you to be involved in meaningful and challenging work
  • Support Your Aspirations with a commitment to learning and development that helps you achieve and build your experience with people who want you to succeed
  • Value Your Input whereby leaders and managers will involve you in key decisions, listen to your thoughts and recognise the important contribution you make
  • Balance Your Life through a work life partnership that focuses on making this an inclusive, diverse and friendly place to work and offers the flexibility and support that enables everyone to be at their best

How do we support our employees:
All M&G plc employees will be supported in the workplace through our M&G Employee Assistance Programme (EAP). If you need counselling, confidential financial or legal advice. The service is available 24 hours a day, 365 days a year and offers access to qualified professionals who can provide specialist information, advice and support on many issues. It offers a broad range of services, including help with family issues, maintaining work/life balance and mental health support.


Provide service to M&G departments and TPAs. To ensure that all information (eg. cash balances) are correct on Aladdin. This will be through extensive review of cash reconciliation between our system & the bank/TPA

Experienced Colleague:
  • Accountable for providing a quality service or product to customers and stakeholders, using skills/experience built through significant practical experience or training
  • For team leaders, accountable for ensuring the team the role supports is delivering a quality service or product
  • Works within established frameworks and procedures, with the freedom to interpret them to solve a range of problems
  • Delivers outputs that are clearly defined, using discretion over how to achieve them
  • Makes suggestions for improvements to the work of the team, based on previous experience and knowledge of similar situations

Key Responsibilities/Deliverables
  • Project management - ensure that any team specific tasks in relation to projects are completed.
  • Represent the team when appropriate at meetings regarding projects affecting the team, fund launches and in specie transfers
  • Work closely with team to ensure that all tasks are completed in the most efficient way. Participate in projects to amend /automate team processes where possible
  • Provide training/mentoring to new staff members. Ensure that all procedures are up to date prior to start date
  • Assure the integrity of the data on the Fund Management System (Aladdin)
  • Answer queries from Fund Managers, Custodians and Fund Accountants
  • Plan and execute in-specie transfers
  • Ensure that there is open and on going dialogue with all internal and external contacts in respect of the above activities
  • Build operational processes to support product development
  • Investigate and log CASS 8 overdraft breaches
  • Incorrect processing of client business.
  • Investment managers act on incorrect information.
  • Pricing errors (through provision of incorrect data to TPA)
  • CASS breach (o/d on a fund where the IMA states 'no borrowing')
  • Poor service delivery of client information requirements
  • Manual and high volume processes

Job & Personal Skills
  • Attention to detail imperative
  • Good knowledge of unit pricing and CIS.
  • Awareness of the role of the TPA
  • Ability to work to strict deadlines
  • Knowledge of inspecie transfers
  • Good communication
  • Time Management
  • Self starter
  • None specifically required however it's beneficial to have or be studying the following:
  • Securities Institute IOC or
  • Investment Management Certificate (IMC)
Knowledge & Experience
  • Unitised funds administration, accounting and unit pricing
  • Investment markets, instruments and products
  • The number and age of outstanding queries (mailbox management)
  • Feedback from regular meetings with clients / suppliers.
  • Regular 1:1 with manager and direct reports to ensure that deadlines are met
  • Volume of ORENs and response, i.e. mitigation of processes
  • JIRA dashboards
  • Segregation of duties between production and review
  • Production of MIS
  • Comprehensive procedures/ Tick sheets.
  • Monthly team meetings and regular 1:1 with manager so that any aged/key issues can be escalated & resolved

Work Level: Experienced Colleague
Recruiter: Shaima Nasim
Closing Date: 17.5.2021

We live by four behaviours at M&G and we ask all our employees to:
  • Inspire Others - Support and encourage each other, creating an environment where everyone can contribute and succeed
  • Embrace Change - Be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas
  • Deliver Results - Focus on outcomes, set high standards and deliver with energy and determination
  • Keep it Simple - Cut through complexity and bureaucracy, be clear and decisive and never overcomplicate things
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