Company Overview:
Nomura is a leading financial services group and the preeminent Asian-based investment bank with worldwide reach. Nomura provides a broad range of innovative solutions tailored to the specific requirements of individual, institutional, corporate and government clients through an international network in 30 countries. Based in Tokyo and with regional headquarters in Hong Kong, London, and New York, Nomura employs about 26,000 staff worldwide. Nomura's unique understanding of Asia enables the company to make a difference for clients through five business divisions: domestic retail, global markets, global investment banking, global merchant banking, and asset management. For further information about Nomura, please visit www.nomura.com.
Department Overview:
Come join a busy, dynamic global team dedicated to providing global follow-the-sun 1st and 2nd line production support excellence! You will be responsible for the regional leadership, governance, oversight and execution of production services to the Trade Capture, Risk and P&L applications across the regional FX business using your technical and business knowledge in this challenging and fast moving space.
The ideal candidate will have a forward thinking, strategic attitude with the ability to proactively identify trends, resolve issues and drive continual improvement through innovative technologies. You will be responsible for the development and nurturing of our next generation of technology talent as well as the continual upskilling of an experienced team to keep up with our ever evolving technology.
Role / Principal Accountabilities:
Provide Production Services Support and management oversight to the FX businesses for a wide range of electronic trading platforms and applications in addition to maintaining our in house \ vendor based application solutions. The electronic trading platform architecture consists of multiple external/internal applications designed to facilitate the successful execution of FX trades.
Minimum Requirements:
Management experience in Production Support
Working knowledge of FX products
The ability to analyse and support electronic trade information, market data, price valuation, and risk from various platforms is essential
Experience with electronic trading applications that have connectivity to external trading applications
Demonstrate strong leadership skills being able to provide direction to numerous and diverse teams in a fast paced environment. Motivating teams to adopt best practices both in their work their team's performance
Naturally take ownership of issues and projects and be the type of person who doesn't avoid challenges. Confident with adhering to procedure and how resilience when faced with demanding clients
Have a problem solving mind set with the ability to review service availability, performance and stability, and proactively identifying service trends and taking the appropriate actions to resolve service related issues.
This role will be the point of escalation for the clients, and as such the ideal candidate must have proven experience in managing IT incidents and problem management processes for large complex systems.
Take ownership of all areas of IT Governance: Audit, Operational Risk and BCP requirements across the regional FX division.
Take ownership of issues and see through to completion as well as diligently managing end-to-end Change/Release processes across the regional FX systems
Be able to diagnose and effectively communicate/escalate incidents and problems to senior management with confidence
Be able to build strong, collaborative relationships with the business, application development teams, Infrastructure and other functional groups globally. Customer focused with gravitas and professionalism. Ability to influence our stakeholders at all levels of the organisation
Experience in the role of Coach/mentor to junior members of the Production Services team to cultivate junior talent.
Be an excellent communicator and listener
Operating systems knowledge (Windows, Unix, Linux)
Strong scripting skills (eg Shell Scripting, Python, Perl)
Good working knowledge of databases and writing SQL queries
Working knowledge of cloud technologies (AWS, Azure or similar)
Experience in supporting and administering DevOps tools as part of the deployment pipeline e.g. Git, Jenkins, Docker, Ansible, Elastic, Jira etc.
Desirable:
* Knowledge and experience in IT automation
* Knowledge and understanding of the Site Reliablility Engineering principles
* Understanding of Agile practices and principles
* AWS Practitioner Certification or similar
* Autosys setup and configuration
* Full understanding of ITIL
* ECN or Exchange connectivity
* Knowledge of KDB
* Understanding of FX products
Right to Work
The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the UK (who require a Tier 2 Skilled Worker visa) we can only employ them if we can provide evidence that this is a genuine vacancy for a qualified role
Diversity & Inclusion
Nomura is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all our employees.
We do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation.
If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.
