Process/Change Analyst

  • Negotiable
  • London, England, United Kingdom
  • Permanent, Full time
  • Deutsche Bank
  • 08 Jan 18 2018-01-08

You'll be joining the Process Management team which supports the Compliance, Government and Regulatory Affairs department, Anti-Financial Crime and Global Corporate Governance

Job title: Process/Change Analyst
Corporate title: Assistant Vice President
Division: Regulation, Compliance and Anti-Financial Crime
Location: London


You'll be joining the Process Management team which supports the Compliance, Government and Regulatory Affairs department, Anti-Financial Crime and Global Corporate Governance in ensuring that processes are efficient, effective and managed to Group Standards. This will include the identification and deployment of any process opportunities and resolving issues.

Key Responsibilities:

  • Working in continuous improvement end-to-end working groups carrying out governance and benefit realisation
  • Process mapping i.e. 'as is', 'to be' and in some instances Operation Model observations
  • Introducing controls such as preventative, detective, tolerance driven and error proofing
  • Ensuring metrics are meaningful and tell us if we are getting better or worse
  • Delivering training and supporting Process Champions
  • Participating in ad-hoc projects
  • Understanding and interpreting existing business processes and future requirements
  • Creating usable and re-usable business models in the Enterprise Process Management Tool in partnership with Process Modellers
  • Creating, validating, refining and expanding the model
  • Managing the process architecture departmental areas of process responsibility
  • Ensuring development and application of the department's elements of the Enterprise Process Model through any project lifecycles in partnership with Process Modellers
  • Detailing the model from process to task and procedures into training materials
  • Planning, executing and delivering workshops (including documentation and communication of outputs)
  • Contributing to delivering the departmental process objectives

Skills & Qualifications:

  • Process expertise, experience of creating, analysing and maintaining business process models in a standard modelling tool
  • Applying Business Process Modelling Notation (BPMN) (Beneficial)
  • Ability to discover and analyse complex process flows within a defined process architecture applying a standard notation (Event-driven Process Chain EPC / BPMN)
  • Performance and productivity oriented to drive quality programme performance and delivery
  • Experience of implementing process improvement across a global business
  • Proven experience with Risk Management and / or control policies and procedures
  • Previous experience working effectively in globally diverse teams and matrixed organisations
  • Ability to run Process Discovery workshops with Process Performers and play back findings to senior member of staff including gap analysis of requirements versus current capabilities
  • Good working knowledge of the legal and / or compliance processes
  • Proactive, motivated, commercial and focused on results
  • Good problem-solving skills, ability to identify and structure issues, run accurate analysis and synthesise recommendation on results
  • Demonstrable ability to co-operate with a variety of people and achieve results, ability to influence key decision makers, peer groups and functions outside direct control
  • Ability to excel in a structured but complex and changing working environment
  • Strong team player and good with people - ability to listen, handle and resolve tensions and overcome resistance
  • Excellent communication and analytical skills
  • Flexible to travel
  • Ability to balance risks against building timely decisions
  • Ability to work with limited direction
  • Project management experience (Beneficial)
  • Lean and/or Six Sigma Process experience (Beneficial)
  • Consultancy background (Beneficial)
  • Work experience in a Compliance, Operations Risk or other 2nd line control function within a global/universal bank (Beneficial)

Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.

Please let us know if you require any adjustments to enable you to apply or attend an interview. If you would like to discuss your requirements, or have any concerns about the application process, please contact your recruiter