Non Financial Risk Programme Manager (12 month fixed term) Non Financial Risk Programme Manager (12 month  …

M&G plc.
in London, United Kingdom
Permanent, Full time
Last application, 19 Jan 22
M&G plc.
in London, United Kingdom
Permanent, Full time
Last application, 19 Jan 22
Non Financial Risk Programme Manager (12 month fixed term)
At M&G our vision is: to become the best loved and most successful savings and investment business and we're looking for people who are excited about joining us on our journey. We're digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for our customers. To help us achieve our vision we're looking for exceptional people who live our values and behaviours and who can inspire others; embrace change; deliver results and keep it simple.

We know that an inclusive environment makes us more accessible and ensures we attract, engage, promote and retain exceptional people. We welcome applications from all individuals regardless of age, gender/gender identity, sexual orientation, ethnicity/nationality, disability, or military service and welcome those who have taken career breaks. We will consider flexible working arrangements or home working arrangements for any of our roles.

What you can expect from us:
We are committed to creating an environment where you can be exceptional at all you do. To help us deliver this, we promise to:
  • Challenge Your Limits by creating a stimulating working environment and providing opportunities for you to be involved in meaningful and challenging work
  • Support Your Aspirations with a commitment to learning and development that helps you achieve and build your experience with people who want you to succeed
  • Value Your Input whereby leaders and managers will involve you in key decisions, listen to your thoughts and recognise the important contribution you make
  • Balance Your Life through a work life partnership that focuses on making this an inclusive, diverse and friendly place to work and offers the flexibility and support that enables everyone to be at their best

How do we support our employees:
All M&G plc employees will be supported in the workplace through our M&G Employee Assistance Programme (EAP). If you need counselling, confidential financial or legal advice. The service is available 24 hours a day, 365 days a year and offers access to qualified professionals who can provide specialist information, advice and support on many issues. It offers a broad range of services, including help with family issues, maintaining work/life balance and mental health support.

Role Context:

"The M&G plc Risk function is responsible for effectively advising and challenging key stakeholders, challenging risks effectively and proactively, and adding value through providing enhanced business insights to ensure that risk is managed in line with the expectations of clients, shareholders and regulators, and to support the delivery of customers' long term needs. A key programme of activity is being performed in 2022 to further enhance the embeddedness of risk management practices across M&G plc. A Non-Financial Risk Programme Manager is required to focus and drive forwards the programme management and oversight of the Non-Financial Risk changes, including delivery of business processes, systems and technologies impacting the teams.
Working closely with the programme management team, you will support the delivery of programme and change strategies, and work with non-financial risk and business teams to monitor and deliver the programme to deliver sustained change. This is a great opportunity for someone who is looking to play a key role in implementing effective change across global teams at M&G plc.

Work Level Accountabilities:

Manager or Expert:
  • For people managers, accountable for managing and motivating others to ensure quality of delivery to customers and stakeholders
  • For technical specialists, accountable for delivering expert advice or service, using specialist knowledge and subject matter expertise
  • Applies judgement to deliver outcomes, evaluating a range of potential solutions, considering the impact for customers, cost and risk
  • Manages conflicts that may impact delivery
  • Challenges upwards given knowledge of delivery and awareness of complex systems and the broader picture
  • Identifies and anticipates need for changes to continuously improve quality and efficiency of output
  • Manages resources and risks using expert judgment, know-how and experience

Key Responsibilities for this role:

  • You will oversee and assess non-financial risk programme progress and impacts by Business Area, working with key programme partners across the business to deliver programme activities. This will include monitoring change delivery and readiness in each area.
  • You will apply programme and change management processes and tools, including dependency identification and monitoring, to build a strategy to support the adoption and delivery of changes required by the programme.
  • You will report on Programme Progress to key governance forums including the Programme Steering Committee. This will include escalating promptly any material issues with programme delivery.
  • You will partner with and support non-financial Risk and 1st line leadership teams to build a change network for key initiatives to deliver the plan.
  • Complete change management assessments - Identify, mitigate and manage anticipated resistance, issues, and risks, proactively.

Key Knowledge, Skills & Experience:

  • Knowledge and experience of implementing programme and change management principles, methodologies and tools, preferably as part of a risk management programme.
  • Strong experience and understanding of Risk Management Approaches, Policies, Systems and Tools.
  • Experience with large-scale organisational change efforts and understanding of how people journey through change.
  • Strong attention to detail.
  • Organised, with a natural inclination for both strategic and tactical planning and turn strategy into tangible deliverables.
  • Outstanding written and verbal communication and presentation skills, to audiences of varying seniority.
  • Problem solving and root cause identification skills.
  • High level of integrity, energy and sense of prioritisation to make things happen.
  • Ability to establish and maintain trust, credibility and build strong relationships.
  • Resilient and tenacious with a propensity to persevere.
  • Willing to take action and enjoy working in a dynamic environment.

Recruiter: Tom Hunt
Work Level: Manager / Expert
Close Date: Fri 20th January

We live by four behaviours at M&G and we ask all our employees to:
  • Inspire Others - Support and encourage each other, creating an environment where everyone can contribute and succeed
  • Embrace Change - Be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas
  • Deliver Results - Focus on outcomes, set high standards and deliver with energy and determination
  • Keep it Simple - Cut through complexity and bureaucracy, be clear and decisive and never overcomplicate things
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