Network Operations Engineer Network Operations Engineer …

Interactive Brokers
in London, United Kingdom
Permanent, Full time
Last application, 24 Sep 20
Interactive Brokers
in London, United Kingdom
Permanent, Full time
Last application, 24 Sep 20
Network Operations Engineer
The Network Operations Engineer is responsible for efficiently operating and maintaining IB's production and development infrastructure in alignment with the enterprise strategies and standards. The candidate is responsible for supporting the deployment of network solutions with adherence to IB's technical standards.
The successful candidate will have deep technical experience within WAN, LAN, Voice and Security technologies, including a demonstrated background in Routing Protocols, Contact Center & Network Security Platforms. The candidate must also have broad proficiency in Network Virtualization, Cloud computing, SDN/NFV and overlay technologies.
The candidate must be able to handle multiple priorities and translate conceptual designs into executable technology solutions. In this role, the candidate will be accountable for fulfilling day to day business requirements with an aim towards automated fault management. The candidate will be responsible for documenting network designs and ensuring communication and delivery of these services globally.
Job Description & Requirements
  • Perform troubleshooting of system failures and identify bottlenecks to ensure long term efficiency of the global network. Diagnosing and resolving hardware, software, and other network and system related problems
  • Manages and fine tunes network monitoring and capacity management applications to reduce noise and deliver meaningful insights
  • Work in collaboration with the design team to facilitate configuration and management of IB's production networks
  • Assist with maintaining business critical services in Contact Center environments for better availability, reliability and cost efficiency.
  • Mentor junior staff in network helpdesk, including involvement in the formulation of a structured training plan
  • Will be responsible for implementation, configuration, troubleshooting, daily operation and upgrading of core Avaya Aura Products including System Manager, Session Manager, Communications Manager, Media Server, Voice Gateways G450/G430/G650, Application Enablement (AES), CC Elite, SIP trunking, SIP endpoints
  • Master's degree or equivalent in Computer Science or Software Engineering
  • 5-7 years of direct experience installing and /or managing a highly available global production network for a large enterprise with at least 2 years of current hands on experience with data center and branch routing, switching, voice and security
  • 3+ years of demonstrated experience in a large enterprise with a focus on reliable connectivity in, contact center and unified communications for financial and regulated environments
  • 2+ years of tooling and analytics experience supporting monitoring, root cause analysis and automation. Relevant work experience, including Unix systems administration with scripting experience in Shell, Ansible, Python or PERL
  • Versed in a variety of hardware and software manufacturers, and a high degree of comfort and experience in mixed vendor environments e.g. Cisco, Arista, Juniper, VMWare, F5 as well as developing and deploying solutions on open source protocols and technologies
  • Hands on knowledge of wired and wireless connectivity platforms and protocols such as DWDM, MPLS, Spanning-tree, RF optimization, 802.11x and 802.1x authentication
  • Excellent analytical and problem solving skills
  • Good communication and interpersonal skills
Company Overview
Interactive Brokers ("IBKR"), a subsidiary of publicly-traded Interactive Brokers Group, Inc., based in Greenwich, Connecticut (NASDAQ: IBKR) is a low-cost provider of trade execution and clearing services for active traders, institutional investors, financial advisors and introducing brokers. IBKR's premier technology provides electronic access to stocks, options, futures, forex, bonds, and funds worldwide from a single IBKR Integrated Investment account. IBKR is one of the largest online brokers by trade volume and is consistently ranked at the top of its field.
Our employees are part of a dynamic, multinational, fast-paced, results-oriented team working to provide our customers with state-of-the-art trading technology, superior execution capabilities, worldwide electronic access, and sophisticated risk management tools.
Our headquarters are in Greenwich, CT, USA. IBKR has offices in the United States, Canada, the United Kingdom, Switzerland, Hungary, Estonia, Russia, India, Hong Kong, China, Japan, Luxembourg and Australia.
Interactive Brokers (U.K.) Ltd., ("IBUK") in London is regulated by the Financial Conduct Authority (FSA).
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For more information, please visit
Posting date: September 4, 2020
Closing date for applications: October 2, 2020
Salary: GBP 65,000.00 - GBP 85,000.00
Job location: London, EC2N 4AY

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