• Up to £100,000 + bonus (dependent on experience)
  • London, England, United Kingdom
  • Permanent, Full time
  • EC1 Partners
  • 2019-04-15

Our client is a leading information provider within the Fintech space, within data and analytics. They are now looking to expand their Professional Services team for the EMEA region, and are looking for a Managing Consultant to take responsibility for providing a range of services to deliver the product suite through consultation with internal and external clients. A good mix of technical competency, business expertise, and project management skills are required.

Management Consultant of Professional Services

  • Oversight of professional services for book of accounts and ensure high levels of client satisfaction
  • Participates in pre-sales activity including product demos, POCs, workshops, discovery sessions and RFP activities.
  • Provides consulting services to customers including the ability to understand challenges/requirements, provide recommendations, define implementation proposal and execute the delivery.
  • Serves as project manager (or partner with) to establish work plans, manage issues/risks and track progress against budget.
  • Configures the products per specification providing including building the interfaces, validations, rules, mappings, workflows and permissions.
  • Document and review artefacts including work proposals/estimates, statements of work, project plans, status reports, implementation roadmaps, etc.
  • Document, analyses and map the different data feeds that populate/retrieve data to/from the product suite.
  • Participates in the testing process for new product versions and client testing cycles (unit, integration, UAT, parallel, etc.) during implementation to ensure deliverables are aligned with requirements and performant.
  • Support the release management process and job automation procedures
  • Leads project handover meetings to ensure Support and Client Management teams have a thorough understanding of the implementation.
  • Supports the procurement of the infrastructure and installation of software at client site or in hosted environment.
  • Partners with Sales and Client Management to identify new opportunities to extend usage of the product suite.
  • Provides input into the training curriculum and conducts training internally/externally.
  • Provides input into the product roadmap by recommending new enhancements.
  • Assist in the investigation and resolution of issues raised through the support.
  • Supports strategic developments across the industry with particular reference to existing products.

Desired Skills:

  • Candidates should be university degree level educated to equivalent. 
  • Minimum of 10 years’ experience with 5 years in consulting services.
  • Proven track record of project delivery and/or software implementation experience gained ideally from a buy or sell-side environment.
  • Experience in Capital Markets products / operations.
  • Understanding of relational databases (SQL/Oracle), data mining, data warehousing, and data modelling concepts.
  • Strong business acumen.
  • Ability to prioritise activities by managing a constantly evolving plan measured against client requirements.
  • Knowledge of Agile, Scrum, and waterfall processes and SDLC. 
  • Dependability and proactive attitude. 
  • Trains, mentors, and coaches less experienced analysts and consultants.