IT Infrastructure Support, (1st, 2nd, 3rd line), Global Investment Manager, London IT Infrastructure Support, (1st, 2nd, 3rd line),  …

Logan Sinclair
in London, United Kingdom
Permanent, Full time
Last application, 14 Apr 21
£competitive
Logan Sinclair
in London, United Kingdom
Permanent, Full time
Last application, 14 Apr 21
£competitive
Due to business growth, our client, a global specialist in systematic/quantitative investment strategies, are looking to bring in a dynamic and personable character into their IT infrastructure team in London to be the face of IT support in the London office - working across 1st, 2nd and 3rd line IT functions. N.B. We are looking for candidates with good tenure with established financial services firms - not contractors.

Responsibilities

  • Service desk, administration, maintenance, monitoring and operations of Windows and Linux servers
  • Act as first  and second line response for all desktop support queries
  • Build maintain relationships with very technical quant developers in house. 
  • Asset with maintenance of  the hardware and software components of the company's IT network. 
  • Periodic travel to external data centres in London
  • updating hardware required for maintenance of servers and the network, 
  • Fixing any network and connectivity issues
  • Resolution of desktop computer issues and phone system issues 


Requirements

  • Undergraduate degree 
  • Financial Services experience required
  • Pervious IT Service Desk support experience. 
  • Excellent client service and internal stakeholder management skills 
  • Familiarity with operating systems, such as Linux and SQL Server 
  • Excellent knowledge of Windows Server operating systems
  • VMWare Horizon VDI experience
  • Windows operating systems experience 
  • Office 365 cloud services.
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