Head of Operations (Credit/Loans/Cash Management) Head of Operations (Credit/Loans/Cash Management) …

Eximius Finance
in London, United Kingdom
Permanent, Full time
Last application, 22 Sep 21
150-200K
Eximius Finance
in London, United Kingdom
Permanent, Full time
Last application, 22 Sep 21
150-200K
Posted by:
Matt Rowe • Recruiter
Posted by:
Matt Rowe
Recruiter
London/Gibraltar Head of Operations (Credit/Loans/Cash Management) Salary Competitive

My Client an established fintech house are looking to attract a Head of Operations.

Within this newly created role the candidate will setup and manage the new operations function (the ops function is established however has been embedded within other functions)

The role will be a 50%/50% split between London and Gibraltar

 

Principal Tasks:

  • Responsible for the overall setup of the infrastructure and process of the operations service for the bank - payment processing and customer service centre
  • Oversee banking operations - Implement operational policies and ensuring compliance with internal and external regulations and policies
  • Manage the day-to-day banking operations ensuring client requirements are fully achieved, that all deadlines are met and that there are no processing backlogs
  • Manage the day-to-day client service operations ensuring that all client on-boarding activities are met and that there are no backlogs
  • Ensure the client experience is constantly reviewed for continuous improvement
  • Ensure the client experience achieves and maintains high standards
  • Manage the day-to-day treasury operations ensuring that all deadlines are met and that there are no processing backlogs
  • Manage the day-to-day cash management operations ensuring that all intra-day cash positions are advised to the treasury front office in a timely manner
  • Manage the day-to-day cash management operations ensuring that there are no excessive overnight cash positions open at the end of the day
  • Manage the day-to-day controls function ensuring that all critical controls have been performed and that there are no outstanding exceptions
  • Manage the day-to-day controls function ensuring that all necessary reconciliations are performed and that exceptions are identified and resolved in a timely manner
  • Ensure that all processes are constantly reviewed for adherence to controls and implement process improvements where appropriate
  • Ensure that all procedures are maintained up to date to reflect current processes
  • Review all procedures annually to ensure they remain current
  • Provide input and support to new company initiatives
  • Provide input and support to individual and cross-functional projects
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