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Global Head of Institutional Credit Management (ICM) - MD at Citi

Citi London, United Kingdom
Posted 17 days ago In-Office Job Permanent Competitive
Institutional Credit Management (ICM) forms part of Citi's Client organization and is formed of a workforce of c.4,000 people. The Client organization is dedicated to empowering our clients' growth by deeply understanding and anticipating their needs and by harnessing the full power of Citi. The organization takes a firmwide view of our client strategy, segmentation and coverage model to ensure every client receives the same high-quality coverage and delivery of services from every part of Citi.

The mission of ICM is to be a best in class in-business/first line of defense organization dedicated to the development and execution of an end-to-end wholesale credit management platform, working in partnership with the lines of business, independent risk and functions.

The Global Head of Institutional Credit Management (ICM) must be focused on competitively positioning Citi as well as being execution oriented. This is inclusive of ensuring quality control standards for credit analysis and monitoring are met and providing critical production and control metrics to drive credit and portfolio actions. The Global Head of ICM will be responsible for responsible for addressing and discharging material regulatory requirements, including MRAs/MRIAs, and a high level of regulatory engagement. The Global Head of ICM will report to our Chief Client Officer.

The Global Head of ICM will be a highly effective business leader that has deep knowledge of Citi's portfolio and be capable of executing on the monitoring strategies and priorities. He/she will have knowledge and insight of all Citi's lines of business and geographies and will be able to drive the portfolio monitoring process. Successful attributes will reflect prior experience with:

Driving Growth/Leading Transformation:
  • Anticipating future shifts in global financial markets
  • Strategize to leverage emerging technologies for competitive advantage
  • Navigating evolving regulatory landscapes with agility and foresight
  • Guiding teams through rapid technological advancements
  • Anticipating future skills gaps and provides reskilling opportunities
  • Nurturing a culture of adaptability and innovation
Stakeholder Management:
  • Managing external stakeholders - government, regulators, investors, analysts, media, shareholders, clients, public
  • Managing internal stakeholders - Board of Directors, CEO, EMT, cross-franchise leaders
  • Interacting with Board & Regulators on complex issues
  • Leading client relationships, sales & negotiations at a senior level
  • Leading significant cross business / function interaction and alignment
Global Leadership, via:
  • Global Perspective: Leadership experience in global capacity, when leading global teams at scale / cross-borders / complex matrix organizations. Ideally, by taking a broad view when approaching issues
  • Strategic Mindset: Seeing ahead to future possibilities and translate them into breakthrough strategies
  • Managing Ambiguity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
  • Courage: Stepping up to address difficult issues, transparently and timely
  • Building partnerships and working collaboratively with others to meet shared objectives
  • Instilling trust by gaining the confidence and trust of others through honesty, integrity, and authenticity
  • Balancing stakeholders by anticipating and balancing the needs of multiple stakeholders
  • Cultivates Innovation by creating new and better ways for the organization to be successful
Crisis Management expertise includes, but not limited to:
  • Geopolitical events - war, pandemic, hyper-inflation, natural disaster
  • Continuity of business
  • Cyber-security
  • Data privacy
Functional Skills & Expertise:

Credit Management:
  • Bring a deep understanding of evolving technology trends
  • Have proficiency in emerging technologies and predictive analytics
Risk Management Acumen:
  • Integrating real-time data feeds for dynamic risk monitoring
  • Implementing predictive modeling for risk forecasting
  • Enhancing cybersecurity measures to mitigate emerging threats
Innovative Thinking:
  • Driving innovation in credit management processes and systems
  • Collaborating with appropriate business partners to pilot new solutions
  • Identifying and capitalizes on opportunities for disruptive change
  • Utilizing advanced analytics for predictive client insights
  • Offering personalized credit solutions powered by AI and machine learning
  • 15+ years risk/risk-related credit work experience in banking/financial institutions
  • Proven ability to effectively engage with internal control functions including Internal Audit and Fundamental Credit Risk as well as with external audit
  • Demonstrates strong ethics and integrity
  • Strong leadership
  • Ability to see the 'big picture' in a complex environment
  • Can make decisions under pressure and short timeline
  • Excellent verbal & written communication skills
  • Excellent presentation skills
Job Family Group:
Institutional Trading------------------------------------------------------
Job Family:
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .
View the EEO Policy Statement .
View the Pay Transparency Posting
Job ID  24752502
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