FinTech Onboarding Analyst

  • £28-£35K DOE
  • London, England, United Kingdom
  • Permanent, Full time
  • The M-Wek Company
  • 14 Nov 17 2017-11-14

We are currently recruiting for an Onboarding Analyst on behalf of a top tier FinTech firm. They're looking for someone who'll be passionate about supporting their Global client base, ensuring they benefit from the services as much as possible. The company is performing extremely well, and this new position will support this. They take complex problems of both the markets and individual organisations and solve them in a creative way, implementing cost-effective solutions. This role will provide opportunity to work with a global client base in a dynamic environment with the scope to grow & improve your technical abilities.

 

Responsibilities:

o Managing client requests for new/existing customers and onboarding queues

o Working with your team and clients to deliver solutions for customers’ requests – strong external client facing abilities required

o Level 3 escalation support and supporting customer go-lives

o Production configuration – there is a heavy technical element to this role

o Strong IT and technology capacity when performing client on boarding requests 

o XML and messaging – previous XML or similar messaging experience is mandatory

 

This opportunity would also suit somebody with a proven track record in Financial Markets, two-four years’ experience in an Onboarding or client facing environment, and experience working with technology or suppliers internally/externally is beneficial. Product knowledge in either FX, Synthetic Equities or Futures & Options is highly desired.

 

For an informal, confidential conversation please get in touch!