Field Risk Manager (Remote) Field Risk Manager (Remote) …

Quilter
in London, United Kingdom
Permanent, Full time
Last application, 27 Apr 21
Competitive
Quilter
in London, United Kingdom
Permanent, Full time
Last application, 27 Apr 21
Competitive
Posted by:
Stuart Frank • Talent Acquisition Partner
Posted by:
Stuart Frank
Talent Acquisition Partner
To deliver regulatory oversight to Appointed Representative firms and Registered Individuals and ensure Treating Customers Fairly principles are embedded.

The role is a compliance function that strives to maintain professional safety in the Quilter Financial Planning group, via successful discharge of supervisory responsibilities.

The identification and resolution of customer, regulatory, reputational and operational risks are a key component in establishing an effective control function.

About us

Quilter Financial Planning is part of Quilter, a leading provider of advice, investments and wealth management, with a portfolio over £118.7 billion of investments on behalf of over 900,000 customers worldwide (as at October 2019). Established in 2006, we've grown to become the UK's largest distributor of financial advice.  In fact, over 3,000 advisers have chosen us as the place to develop and grow their businesses.  Why, because we have the size, financial strength and people with the knowledge and expertise to help advisers achieve more.  You won't just find diverse, talented and friendly teams here either.  You'll also discover an inclusive culture and every opportunity for personal and professional development.

About the role

  • Deliver Initial and Annual inspection visits
  • Explain and enforce the oversight contract with Appointed Representatives and Registered Individuals detailing the requirements, methods of assessment used and timescales to be applied
  • Educate Appointed Representatives and Registered Individuals in respect of their compliance requirements , “Treating Customers Fairly” responsibilities and achieving Good Customer Outcomes
  • Deliver the supervisory and risk assessment regime to Appointed Representatives and Registered Individuals and assess the skills, competencies and knowledge required to maintain competence
  • Conduct Adviser Reviews within the Annual Inspection Visit, completing reports, providing coaching and feedback, identifying risks and escalating any identified failings through to the Senior Field Risk Manager
  • Conduct competency sign off interviews for advisers in line with the requirements and standards
  • Provide regular feedback to senior management on any issues identified within the Quilter Financial Planning group 
  • Conduct customer care calls as appropriate when needing to substantiate findings or to support competency sign off 
  • Manage identified issues to conclusion through effective use of enhanced monitoring events action Plans and Governance actions plans 
  • Use the correct escalation channels in the event of subjective decision making 
  • Delivering bespoke supervision reports to key firms Collaborate with other management functions as required

About you

  • QCF Level 4 or equivalent Compliance & Risk qualification
  • Relevant Mortgage qualification
  • 3 - 5 years’ experience in Field supervision or compliance monitoring
  • Experience of Network/National and IFA/restricted advice models desirable
  • Ability to follow compliance rules and enforce the standards as directed by the network
  • A strong personal identity and corporate focus
  • A competent assessor of adviser competence and able to deliver feedback
  • Strong communication skills in particular strong questioning skills
  • Strong analytical approach and inquisitive nature
  • Able to display sound judgment when assessing risks and developing action plans

Benefits

No matter what job you do you should feel valued and appreciated.  That's why we offer a competitive total reward package, which enables our employees to share in the success they help to create.

Core Benefits (Fixed Term Contract)

Holiday:  26 days

Quilter Incentive Scheme:  All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it

Pension Scheme:  10% non-contributory company pension scheme that can be boosted through personal contributions

Benefit Allowance:  A cash benefit allowance is payable in lieu of some of our core benefits

Core Benefits (Perm)

Holiday:  26 days

Quilter Incentive Scheme:  All employees are eligible to participate in our incentive scheme, based on the company's performance and their contribution to it

Pension Scheme:  10% non-contributory company pension scheme that can be boosted through personal contributions

Private Medical Insurance:  Single cover as standard, cover can be increased at your own cost

Life Assurance:  4x your salary, cover can be increased at your own cost

Income Protection:  75% of salary payable after 26 weeks of absence

In addition to our core benefits we offer a range of flexible benefits that you can choose from and pay for conveniently via a salary deduction.

Our promise

At Quilter, we're committed to creating an inclusive culture that embraces diversity. We promote equal opportunities and make sure no applicant receives less favourable treatment on the grounds of gender, marital status, nationality, ethnicity, age, sexual orientation, responsibilities for dependants, physical or mental disability. We select candidates for interview based purely on their skills, qualifications, experience and potential.

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