EMEA Client Services Manager

  • Attractive
  • London, England, United Kingdom
  • Permanent, Full time
  • Meraki Talent
  • 06 Feb 18 2018-02-06

This role requires French or German language skills. Meraki Talent’s client is currently seeking a passionate client services professional to join their EMEA Client Servicing Team for a role which can be based either Edinburgh or London. Our client has a strong range of distribution channels and evolving product set which meets the needs of a wide variety of Institutional Clients.

Meraki Talent’s client is currently seeking a passionate client services professional to join their EMEA Client Servicing Team for a role which can be based either Edinburgh or London.  Our client has a strong range of distribution channels and evolving product set which meets the needs of a wide variety of Institutional Clients. 

 

In this newly created Client Services role you will take responsibility as a single dedicated point of contact for a range of key clients run on a Pooled or Segregated basis.

 

  • Managing incoming client queries in a professional manner
  • Proactive communication with clients on key matters relating to their service
  • Resolving any operational issues including custodian issues, client reporting and data requested
  • Participate in client transitions for example take-ons, terminations, benchmarking
  • Oversight on client reporting
  • Communicating on client cash/stock movements to internal departments
  • Logging of any breaches to SLAs or complaints
  • Working closely with Sales and Business Development to ensure great client experience

 

For this great career opportunity my client is seeking a talented Client Service professional who has experience gained in the Fund Management sector.  Fluency in either French or German is required and good knowledge of investment products/asset classes is essential.

 

In addition to an enjoyable and varied role, my client offers support towards professional qualifications, access to first class training and development as well as a number of CSR and Charitable activities you would be welcome to participate in.