Director, Market Outreach UK and Ireland

  • Competitive
  • London, England, United Kingdom
  • Permanent, Full time
  • S&P Global
  • 16 Feb 19

Director, Market Outreach UK and Ireland

JobDescription :
This position will have day to day responsibility for the identification of, engagement with and development of relationships with key market participants (primarily investors but also other key ratings consumers such as advisors, industry regulators etc.) in the UK/Ireland across all ratings sectors.

The position will develop and maintain relationships specific to their area, interact (in a compliant manner) with the relevant analytical practices to facilitate active engagement between the analytical team (including sector coordinators) and ratings consumers, collaborate with country managers and work with the sales and product development team as appropriate to identify and develop new business or product opportunities.


•Accountable for strategic planning support for the analytic outreach plans
•Accountable for the relationship management of an identified portfolio of tier 1 investors based in the UK/Ireland ensuring that relevant analytic content/interaction is distributed to them and to ensure that their information needs are met.
•Provides tangible actionable feedback to the commercial team around innovation, product development, competitive landscape and engagement opportunities from market interactions and is fully integrated into the commercial function
•Represents the 'first line' of engagement with the market in relation to analytical, research and criteria matters and facilitates effective interaction between the market and the analytical etc. teams
•Interacts, on an ongoing basis, with the analytical, country and commercial teams to ensure the effectiveness of the role and the co-ordination of activity such as meetings with investors
•Contributes to the development, alongside the marketing and analytical teams, of a programme of events targeted to achieve maximum impact with relevant stakeholders consistent with the Practice Impact Plans
•Acts upon market intelligence received as appropriate such as tracking commercial opportunity, feeding back criteria commentary or facilitating analytical education etc. and elevates strategic matters for consideration of senior management
•Contributes to the achievement of an annual and three year market outreach plan both individually and for the group
•Makes recommendations as to the ongoing development of the stakeholder portfolio for which they are responsible including additions/removals from the portfolio and the consideration of 'non investor' ratings conusmers etc.
•Enhance the reputation of S&P's through ensuring professional proactive engagement with the market which will beneficially impact our external stakeholders' view of the value we add to the global ratings market.


•Identification of relevant stakeholders and ensuring that relevant details remain current
•Executes on the required frequency meaningful engagement with the stakeholder base
•Commercial opportunities/product ideas generated
•Analytical interactions facilitated and actionable feedback generated
•Overall satisfaction level of Investor Survey etc.
•Specific feedback from portfolio of stakeholders

Knowledge, Education & Experience

•Has been active at a senior level in the UK/Ireland Investor market and a good knowledge of the key players in the market
•Has strong knowledge of the industry and regional market, latest developments/issues
•An understanding of S&P business and products, or capacity to develop it
•Strong interpersonal and communication skills and the ability to connect and communicate with all (commercial and analytical) levels internally within an organization as well as externally at a senior level.
•Has working knowledge of relevant analytical criteria including ratings, green evaluations, ESG etc.
•Must be able to communicate at all levels of an organization, particularly at a senior level and, preferably, have already operated at a senior level interacting with key stakeholders
•Must be able to manage workload across multiple projects simultaneously
•Must be able to work independently, be self-motivating, take the initiative and personal responsibility to, for example, create ongoing relationships with their stakeholder portfolio
•Effective team worker who readily shares market intelligence and experience amongst the group
•Influence and advise management on necessary changes and execute against the portfolio and set plan.
•Understanding of regulatory requirements and ability to adapt to global environment