The incumbent will be responsible for administering the following compliance programs managed by the Compliance Control Room:
The incumbent is responsible for assisting in preparing responses to inquiries from regulatory bodies as they relate to Control Room functions.
The incumbent assists the Senior Manager in the development of internal policies and procedures to enhance the effectiveness of program delivery and reflect changes in regulatory requirements. The incumbent is expected to assist in maintaining Control Room operational procedures.
Center of excellence
The incumbent acts as a subject matter expect and fields questions on issues of interpretation with respect to the policies administered by the Control Room. In this role, the incumbent may be asked to assist in the determination of materiality, to determine whether a research or trading restriction should be imposed. This role requires the incumbent to make decisions or escalate issues within the strategic framework set by the Director. To keep abreast of industry issues and practices in institutional areas, the incumbent will maintain strong contacts within the industry.
Identify opportunities to use technology to enhance Control Room program delivery. Collaborate with managers, business analysts, and developers both internally and externally to drive the delivery of Control Room technology projects on time and within budget.
If needed, contribute to the delivery and successful implementation of new technology by facilitating and performing end user testing, data validation and normalization, end user procedures, aides and training materials and consideration of all key aspects of the project.
If needed, provide ongoing updates, support, and product training to the members of the Control Room throughout the various stages of product testing and implementation. Develop communication and participate in training for the roll out of new technology systems to the business users.
Other duties and projects as assigned. This includes acting as back up for another senior compliance officer when needed.
· Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
· Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
· Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Code of Conduct.
· Contributes to a high performance environment and fosters an inclusive work environment; supporting the vison/values/business strategy for the team.
The incumbent must be results oriented with strong organizational and time management skills as the incumbent works in a fast paced environment and is expected to handle multiple tasks with stringent deadlines. Effectively performing this role involves working with the team to ensure that all tasks are being addressed.
The incumbent handles sensitive and confidential information and must have a high level of integrity.
The incumbent is expected to act independently and arrive at conclusions or recommendations based on the exercise of good judgement on moderately complex decisions falling within standard policies and escalate matters beyond existing policies. Effectively performing this role involves consulting with the team and others as needed.
The incumbent is responsible for identifying potential conflicts of interest and escalating the management of these conflicts as required. Effective performance of this duty requires the incumbent to have an awareness of major business news developments and an understanding of clients’ corporate relationships.
The incumbent interacts on an ongoing basis with Executive and senior professional staff, generally on time sensitive items. The incumbent is required to respond with tact while ensuring compliance priorities and requirements are met.
The incumbent is expected to apply regulatory requirements and policy guidance with minimal supervision, provide advice to senior professional staff in the various business units, and identify, investigate and escalate any exception conditions to the Senior Manager or Director, Control Room. Functions must be performed accurately and reliably as errors or delays can have serious adverse regulatory implications or inappropriately curtail the Bank’s or GBM’s research, sales or trading activities.
This position requires:
Post-Secondary education and/or professional designations
Solid related experience at a major financial institution
In-depth knowledge of regulatory and compliance requirements and issues in the Global Banking and Markets business lines and the securities industry
Knowledge of industry practices regarding institutional compliance matters
Effective communication skills both oral and written
The following courses would be an asset:
Conducts and Practices Handbook
Derivatives Fundamental Course
Trader’s Training Course
The following computer skills would be an asset
Microsoft applications (including Word, Access, Excel and Power Point)
familiarity with the internet and related applications as tools for conducting compliance related research