We are looking for a Collections Analyst

to join our team in London, England, United Kingdom

  • Competitive
  • London, England, United Kingdom
  • Permanent, Full time
  • FIS Global
  • 25 Feb 18
Role Overview

We are looking for a highly motivated individual to join the International Collection Team. The successful candidate will be working within the collection team based in Canary Wharf, London. Training in the collection tool (GetPaid) will be provided on site.

Responsibilities include:
  • Running a portfolio of accounts, including the chasing of outstanding debts
  • Ensuring that customers' accounts are accurately and promptly maintained
  • Dealing with queries received from customers and flagging disputes in GetPaid
  • Working with the Business Units to follow up on disputes assigned to them
  • Liaising with the Cash Application Team to resolve cash allocation queries
  • Ad-hoc administrative duties

    This role will provide:
  • An opportunity to acquire and develop cash collection skills
  • An opportunity to work with a multi-lingual team

    Person specifications:
  • Confidence in approaching customers to chase payments
  • Initiative, problem-solving and decision-making ability, critical thinking
  • Self-motivated and excellent team player
  • Target driven
  • Strong organisational and multi-tasking skills
  • Excellent attention to detail and ability to prioritise workload
Position Requirements:
  • Excellent communication skills (both written and verbal)
  • Strong knowledge of MS Word and MS Excel
  • IT literate
  • University studies with a Business Studies component (e.g. Accounting)
  • 1 - 3 years working experience within a Collection team
  • Languages: English, French and / or German

Interested to find out more? Apply now to become part of the FIS team! We look forwards to recieving your application.