Client Services Manager - Electronic trading Client Services Manager - Electronic trading …

Morgan McKinley
in London, United Kingdom
Permanent, Full time
Last application, 05 May 21
Competitive
Morgan McKinley
in London, United Kingdom
Permanent, Full time
Last application, 05 May 21
Competitive
Client Services Manager - Electronic trading
Job Summary
  • London
  • Permanent
  • BBBH780532
  • Apr 21, 2021
  • £80k - £100k

Job Description
Electronic trading FIX protocol Forex markets CentOS / REHL (or other *nix) Extreme comfort with log investigation and configuration file management Jira

The Client Manager will serve as the lead technical contact for customers, providing professional and courteous technical support of foreign exchange trading software in a fast-paced environment.

Responsibilities
  • Liaise with customers as the primary technical point of contact for trading software functionality and venue connectivity
  • Translate customer requests into project requirements, coordinate project development and delivery, including product configuration and software testing
  • Coordinate and provide tier-1 support, resolving operational issues or escalating as needed
  • Participate in follow-the-sun support model, communicating issues clearly in ticketing systems, and providing well-organized issue handoffs at EOD

Requirements

The ideal candidate will be well-organized, possess excellent interpersonal and communication skills, and will additionally possess experience with:
  • Electronic trading
  • FIX protocol
  • Forex markets
  • CentOS / REHL (or other *nix)
  • Extreme comfort with log investigation and configuration file management
  • Jira

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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