Client Relationship Management Administrator Client Relationship Management Administrator …

Berenberg Bank
in London, United Kingdom
Permanent, Full time
Last application, 18 Jun 21
Competitive
Berenberg Bank
in London, United Kingdom
Permanent, Full time
Last application, 18 Jun 21
Competitive
Posted by:
Graham Burke • Recruitment Business Partner
Posted by:
Graham Burke
Recruitment Business Partner
Berenberg was established in 1590, and today we are one of Europe’s leading privately owned banks, focusing on four business divisions: Private Banking, Investment Banking, Asset Management and Corporate Banking.

Client Relationship Management Administrator - London

 

Your responsibilities:

 

  • Responsible for data input and management of the investor client database (adding and updating contact details and research preferences)
  • Responsible for the CRM’s team email inbox – respond to requests and queries in a timely and efficient manner
  • Working in the Client Relationship Management team to provide support to 60 equity sales people and 120 analysts across Europe
  • Deal support – work alongside the rest of the team with the preparation of distribution lists working to deadlines
  • Develop strong internal relationships across all Equity departments and regions in order to better understand the business 
  • Grant access to investor contacts to Berenberg research across different platforms and portals
  • Assisting with ad-hoc requests from all equity departments

 

Your profile:

 

  • Proficient user of Excel, Outlook and other standard Office programmes (Word/ PowerPoint)
  • Able to work both independently and as part of the whole team
  • Relates well to people at all levels, able to handle requests from external clients and internal staff members with high levels of professionalism
  • Effective planning and project management skills to take account of multiple priorities
  • Motivated by high levels of accuracy and strong attention to detail
  • Manages time effectively
  • Works productively in a high pressure environment
  • Educational qualifications that demonstrate proficiency in English language and numeracy skills – degree preferred
  • Flexibility in outlook; willing to tackle new challenges with enthusiasm
  • A grafter who sees this as an opportunity to gain entry-level professional experience within a financial services firm
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