Business Operational Risk Manager

  • Negotiable
  • London, England, United Kingdom London England GB
  • Permanent, Full time
  • Standard Chartered Bank
  • 23 Apr 18 2018-04-23

The Business Operational Risk Manager represents the Global Banking business as a first line of defence to focus specifically on Global Banking controls, governance, and supervision.

The Business Operational Risk Manager represents the Global Banking business as a first line of defence to focus specifically on Global Banking controls, governance, and supervision.

This role covers the following distinct and high priority functions:
Roll-out of the Enterprise Risk Framework
Embed the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
Accountable for the identification of operational risk for new products and new business, regulatory and thematic risks, and the implementation of appropriate controls to mitigate these risks
Responsible for ensuring all material operational risks are identified, assessed, mitigated, monitored and reported to relevant governance forums
Responsible for identifying knowledge gaps, facilitate development of training, arrange relevant business training on Operational Risk

Strategy
Responsible for understanding the Group's business strategy and its implications for the operational risk management role

Business
Responsible for maintaining an awareness of the wider business, economic and market environment in which the Group operates
Responsible for challenging and questioning business strategy in application of operational risk appetite, seek to optimise the business risk-return profile

Processes
Responsible for adherence to specified BAU operational risk deadlines
Responsible for being the go-to person for the business for all operational risk related incidents and queries that arise, and becoming a business end-to-end subject matter expert in all Global Banking products offered by the Bank in this market
Responsible for coordinating with stakeholders in the country and with other Global Banking operational risk managers to increase transparency and share key learnings and best practices
Accountable for ensuring business staff complete Risk Acceptance Templates for material risks / control failures identified. Accountable for the provision of these templates to second line operational risk team for review and approval prior to submission to relevant governance forums / committees
Responsible for the implementation and execution of the Control Sample Testing (CST) process, sampling and testing the population of controls to ensure compliance with agreed control standards and facilitating the monitoring/collection of any Key Risk Indicators (KRIs). With the process owner ensure sign off on all new and amendments to existing CST's and that same are tabled at BORF and other governance forums.
Responsible for ensuring quality of information recorded in risk tracking system (EORP), as well as ensuring accuracy, completeness of data, and timely resolution of actions
Responsible for supporting the business in minimizing operational risks and losses, and ensure material operational losses are investigated to prevent recurrence per group policy.
Working with the Senior Operational Risk Officer (SORO), responsible for ensuring Root Cause Analysis (RCA) is completed for any audit fail. Review audit findings and key themes, assisting business to achieve resolution in line with business risk appetite
Responsible for coordinating internal and external audit reviews - liaising with stakeholders to ensure timely / accurate information is provided

People and Talent
Responsible for driving appropriate culture and values within the team. Setting appropriate tone and expectations for the team, work in collaboration with risk and control partners across all functions

Risk Management
Responsible for ensuring all material operational risks are identified, assessed, mitigated, monitored and reported to relevant governance forums
Accountable for the identification of operational risk for new products and new business, regulatory and thematic risks, and the implementation of appropriate controls to mitigate these risks
Accountable for the development of control enhancements to ensure any known risks are controlled within acceptable boundaries and consistent standards
Responsible for mentoring Global Banking staff across all segments on business controls, governance and supervision
Responsible for ensuring compliance with policies applicable to Global Banking which impact operational risk. Challenge processes, procedures, and policy if there is opportunity for improvement
Responsible for speaking out on emerging risks
Responsible for identifying knowledge gaps, facilitate development of training, arrange relevant business training on Operational Risk
Participate in periodic peer reviews, subject to business need, to ensure consistency of risk management approach and support the business in embedding best practices

Knowledge and Skills
Knowledge of Global Banking products and the European Regulatory environment
Relevant business experience in operations, business analysis or project management
Clear understanding of the Bank's Operational Risk Framework or equivalent experience gained in other organisations
Demonstrated history of applying sound judgement with critical thinking skills and courage necessary to perform a control role and maintain effective working relationships
Strong analytical skills, detail-focused with the ability to interpret large volume of information
Problem solving skills with ability to influence across all levels of business
Ability to independently drive initiatives with minimum hands-on supervision