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Assistant Manager/Manager, Client Services (Real Estate)

Mourant London, United Kingdom
Posted 3 days ago Permanent Competitive

Assistant Manager/Manager, Client Services (Real Estate)

Mourant London, United Kingdom
Assistant Manager/Manager, Client Services (Real Estate)
Are you ready to grow your career? We've an exciting new opportunity for an Assistant Manager or Manager to join our growing Governance Services team in Jersey.

In this role, you'll be involved in the take on and administration of corporate entities. As the business continues to grow, you'll manage a Client Services administration team, that is consistent with the firm's vision, values and strategy compliant with all applicable regulatory requirements and meets best practice in corporate governance.

In return, we can offer you an exciting place to work with exposure to challenging and complex work with continuous professional development opportunities.

If you're interested in joining our team, get in touch today!

Applications closing date : 25 September

About the role

In this role you'll:
  • Assist with take-on and administration of new business in accordance with the firm's policies and procedures, ensuring that the clients experience an efficient and professional service
  • Administer a portfolio of corporate clients (companies, limited partnerships and trusts) and ensure that client relationships and transactions are managed efficiently and to a high standard
  • Act as an authorised signatory over client bank accounts
  • Act as a role model to all Mourant Governance Services employees and assist the leadership team with developing teams of motivated, highly proficient administrators who act in accordance with the firm's values and in parallel to the excellent law firm service levels
  • Ensure that your team members have an understanding of what transactions they are working on, provide technical support and training to them as and when required
  • Ensure client expectations are properly managed and valuable relationships are nurtured, so as to maximise the reputation of the team in the market and the potential for repeat work and referrals
  • Effectively manage the day-to-day activities of employees reporting to you to include timely and accurate processing of work, meeting transaction deadlines and managing debt
  • Ensure consistency of client service levels across team members and deal swiftly with any identified issues
  • Be familiar with and act at all times in accordance with the firm's policies and procedures
  • Show an awareness of the integration of the Mourant Governance Services Jersey office and the wider Governance Services businesses in other jurisdictions operating as a unified, consistent and coordinated manner
  • Collaborate with the firm's Risk and Compliance team and keep abreast of all the relevant regulatory changes and industry standards
  • Assist with the ongoing quality control of data input and maintenance within the corporate services practice management database
  • Provide assistance with annual reviews of client entities
  • Assist with the monthly/quarterly billing process and monitoring of outstanding fees
  • Maintain CPD levels required for your role
  • Other ad-hoc duties as requested

About you - essential requirements
  • Proven corporate administration experience
  • You'll hold a relevant professional qualification (such as STEP or CGI)
  • Having knowledge of a Jersey company's, AML, economic substance and tax legislation and experience in the Jersey annual corporate and tax filings
  • Good working knowledge of Microsoft desktop software
  • Knowledge of specialist software e.g. Document Management Systems and Viewpoint would be an advantage
  • Having good communication and interpersonal skills
  • Being able to build relationships and work as part of a team
  • A positive and flexible approach
  • Ability to manage and prioritise tasks, time and people in order to meet deadlines
  • Ability to work independently
Job ID  JR100612
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