Discover your dream Career
For Recruiters
twentyAI

Account Manager

twentyAI London, United Kingdom
Posted 1 month ago Hybrid Job Permanent DOE + Commission
L
Posted by
Leanne Calveley
Recruiter

twentyAI are a technology and data business who provide talent services. We are driven by data and powered through proprietary technology capability. This allows for AI enablement and an innovative and unique evolution of a total talent solution, to stand alone from traditional recruitment and consulting services.

The role:

An Account Manager is needed to join our Client Performance function. You will be responsible for supporting the growth and development of Client Performance function to provide a high-level of service and delivery as well as managing, nurturing and developing relationships with key clients across twentyAI’s major accounts. This is a pivotal role working closely with the sales team to ultimately increase and maximize the commercial value of our major clients. 

Responsibilities:

  • Maintaining and developing strong working relationships with key clients with frequent, high touch contact 
  • Organising regular catch ups/reviews/meetings to enhance client relationships
  • Consolidating needs from the sales team and obtaining updates on all live processes
  • Getting visibility of upcoming projects/requirements and distributing to relevant consultants
  • Progression/expansion of relationships wherever possible into new areas
  •  Working with Director of Client Performance to establish method for tracking client feedback and identifying any potential service issues or escalations. Acting as administrative lead for any processes that are agreed
  •  Assuming control and becoming day to day contact for historic contractors. Ensuring our duty of care is upheld to see them through remainder of assignments and through any extension processes, defending / minimise the risk of lost revenue

Experience required: 

  • Experience in a recruitment, account management or sales role 
  •  Personable and enthusiastic about building and developing strong working relationships
  •  Awareness of the importance of the customer experience 
  • Conceptual awareness of end-to-end recruitment lifecycle 
  •  Passionate about providing high level service and care about customer satisfaction 
  • Strong communication skills to feel comfortable working directly with internal teams and external clients 
  • An interest in using our proprietary data analytics tool to understand and explain the ‘why’ behind the numbers 
  • Ability to execute on assignments and the aptitude to make decisions independently with limited information
ABOUT COMPANY
London, United Kingdom
HR & Recruitment
twentyAI provides augmented intelligence enabled talent solutions across the UK, Europe and United States. People and technology are central to our ...
More jobs From twentyAI
twentyAI
Finance Analyst
twentyAI
London, United Kingdom
8 hours ago Full time £50k - £70k
twentyAI
Portfolio Finance Analyst - Venture Capital
twentyAI
London, United Kingdom
15 hours ago Full time Up to £70k
twentyAI
Credit Operations Specialist
twentyAI
London, United Kingdom
9 days ago Full time £40k - £60k
twentyAI
NetSuite Sales Consultant
twentyAI
London, United Kingdom
12 days ago Full time £60k
twentyAI
Systems Accountant
twentyAI
London, United Kingdom
12 days ago Full time £60k
twentyAI
Portfolio Finance Analyst - Venture Capital
twentyAI
London, United Kingdom
15 days ago Full time £60k - £70k
twentyAI
Technology Delivery Consultant
twentyAI
London, United Kingdom
1 month ago Full time £26k - £35k + Commission
twentyAI
Finance Recruiter
twentyAI
London, United Kingdom
1 month ago Full time £30k - £40k + Commission
twentyAI
Sales Recruitment Consultant
twentyAI
London, United Kingdom
1 month ago Full time £29k - £35k + Commission
twentyAI
Senior Settlements Analyst (Physical Oil) - Commodities Trading - London
twentyAI
London, United Kingdom
2 months ago Full time £55k - £65k

Boost your career

Find thousands of job opportunities by signing up to eFinancialCareers today.
Recommended Jobs
Mayford James
Client Account Service Manager
Mayford James
London, United Kingdom
BDO
Key Account Manager
BDO
London, United Kingdom
Broadridge Trading & Connectivity Solutions
Account Manager
Broadridge Trading & Connectivity Solutions
London, United Kingdom
Senior Account Executive
Iceberg Data Lab
London, United Kingdom
BDO
Senior Key Account Manager
BDO
London, United Kingdom