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Skillfinder International

Team Leader - KYC Remediation

Skillfinder International Glasgow, United Kingdom
Posted 4 months ago Hybrid Contract 250
J
Posted by
Jessica Tsen
Account Manager

 

 

Duration: 6-months

Location: Glasgow/Leeds

 

Role:

  • To lead a team and delivering strong client/customer experiences on relevant engagements in an effective manner.
  • Working alongside other teams within the engagement and operations support team.
  • Building and maintaining internal networks.
  • Effective leadership – line management responsibilities.
  • Performance manage and developing individuals.
  • Maintenance of Service Levels.
  • Maintaining the policy, process, and procedures documentations.
  • Ensuring Information Security risks are effectively managed.
  • Identify and communicate MI requirements, effectively utilise MI reports to drive staff performance.
  • Identify staff training needs and arranging coaching as necessary to ensure all staff achieve and maintain competency levels throughout engagement.

 

Individual:

  • Prior experiences working at a Team Leader level, ideally within an operational environment.
  • Proven ability to deliver results in a high-performance environment.
  • Knowledge/Experiences of FCA, CCA, Data Protection Act and other relevant legislation, procedures, and processes.
  • KYC Remediation experiences/Financial Environment.

 

 

 

Job ID  TeamLeader
ABOUT COMPANY
London, United Kingdom
32 Employees HR & Recruitment
Skillfinder International is a navigator and guide that helps people and businesses find each other in their journeys to success. A respectful consult...
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